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Project Director (Mat Cover)

1 hour, 39 minutes ago
South Africa
Full-time
Lead
Business Development
Project and Program Management
Generative AI
Apply Now

Brandtech+

A global collective focused on creative production and content services, specializing in film, CGI, motion design, digital, and print.

Marketing services
501-1000
View All Jobs 23

Description

  • Ensure a positive client experience through proactive communication and solution-first support.
  • Escalate service issues or client dissatisfaction to the Account Director and help prevent repeat problems.
  • Own brand guardianship across projects and maintain quality standards within the team.
  • Challenge client requests constructively and work with project teams to propose added-value solutions.
  • Negotiate win-win compromises on behalf of team members when needed.
  • Use project management and workflow tools to manage delivery and account operations.
  • Own timely project delivery, escalating risks to the Account Director, Project Manager, or Creative Director as needed.
  • Work with the Design Lead and Project Manager to forecast upcoming work and resource needs.
  • Lead projects where required and ensure clear brief intake before work begins.
  • Confirm budget, scope, timing plans, and purchase orders before project kickoff and manage scope creep.
  • Present final work to clients and ensure QA checks are complete before delivery.
  • Identify new business opportunities, support upselling, and help build the pipeline with the Account Director.
  • Share knowledge within the studio and help develop a strong, client-centric team culture.

Requirements

  • Excellent client engagement skills with the ability to organize, influence, and build strong working relationships.
  • Ability to manage and filter workflow, prioritize workloads, and maximize productivity.
  • Knowledge of account management and invoicing.
  • Highly creative with the ability to generate ideas and contribute practically to studio output.
  • Proficient in Microsoft Office and other related software.
  • Understanding of how to integrate with a client-side team while maintaining top-tier agency service.
  • Agency, communication, or production industry experience (preferred).
  • Basic understanding of, and genuine interest in, artificial intelligence technologies (preferred).
  • Experience leading digital content and social campaigns within a creative agency is an advantage.
  • Proven track record of driving multiple complex projects forward.
  • Ability to bring in new business and identify commercial opportunities.
  • Meticulous attention to detail and understanding of project profitability.
  • Strong people skills with a courteous, positive, high-energy approach.
  • Strategic thinking with credibility and gravitas in client interactions.

Benefits

  • Remote working until further notice.
  • Opportunity to work on innovative AI-driven creative work for global clients.
  • Equal opportunity employer with an inclusive working environment.
  • Commitment to pro-inclusive and anti-racist values across the organization.
  • Support for employee growth through a culture of always learning and listening.
  • Sustainability-focused company with science-based emissions reduction targets.

Interested in this position?

Apply directly on the company website

Apply Now

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