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Key Account Manager, Worcester, MA

3 weeks, 1 day ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Apply Now
Braeburn

Braeburn

Braeburn is a biotechnology company focused on revolutionizing Opioid Use Disorder (OUD) management to support recovery and empower individuals to thrive.

Pharmaceuticals
11-50
Founded 2012
View All Jobs 2

Description

  • Achieve sales, patient access, and performance objectives for the assigned geography.
  • Plan and execute territory activities using market, payer, regulatory, and performance data.
  • Educate healthcare professionals and office personnel on approved product, access, coding, billing, reimbursement, and acquisition information.
  • Manage accounts, support product access, and triage reimbursement issues in compliance with company policies.
  • Engage customers to identify needs, communicate approved solutions, address concerns, and establish follow-up actions.
  • Maintain an understanding of disease states, products, FDA-approved labeling, and REMS requirements.
  • Monitor industry trends, competition, reimbursement patterns, state policies, and market opportunities.
  • Collaborate with cross-functional partners and adapt account strategies to changing customer and market needs.
  • Manage operational expenses and conduct all activities according to company policies and its Code of Conduct.

Requirements

  • Bachelor’s degree required; advanced business degree preferred.
  • 7+ years of pharmaceutical experience, including at least 3 years in sales or field market access within biotech, specialty pharmaceutical, or medical device industries.
  • Experience with complex distribution models, including Specialty Pharmacy, Buy & Bill, and direct distribution.
  • Demonstrated performance in specialty pharmacy markets, supported by market reports or recognition awards.
  • In-depth knowledge of reimbursement and insurance coverage for physician-administered treatments.
  • Experience launching products in highly complex and competitive environments.
  • Experience selling specialty physician-administered products, including implantable or injectable medications.
  • Expertise educating healthcare provider offices on coding, billing, and payer submissions.
  • Ability to work autonomously, identify business opportunities, solve problems, collaborate, and build strong customer relationships.
  • Valid driver’s license, willingness to travel regionally and nationally, and ability to travel overnight up to 50–70% where required.
  • Strong accountability, business acumen, judgment, adaptability, attention to detail, emotional intelligence, integrity, and commitment to compliance.
  • Passion for improving addiction and mental health patient care; startup experience preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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