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VP, Client Service (Healthcare- Life Sciences + BioPharma)

1 month, 1 week ago
United States
Full-time
Executive
Account Manager
Customer and Technical Support
AWS Azure
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Bounteous

Bounteous

Bounteous collaborates with ambitious brands across various industries, including finance and healthcare, to drive digital transformation by creating innovative and seamless customer experiences through advanced technologies such as AI, cloud, and data...

Internet Software & Services
1K-5K
Founded 2003
View All Jobs 10

Description

  • Own and grow a $15–20M portfolio of life sciences client accounts, with accountability for revenue growth, executive relationships, delivery success, and client satisfaction.
  • Partner with Business Development to expand accounts and pursue new opportunities aligned with Bounteous’ digital transformation offerings.
  • Serve as a trusted advisor to Fortune 100 C-suite leaders on enterprise transformation and AI-enabled solutions.
  • Lead multi-year account strategies and executive business reviews across client priorities, Bounteous business units, and delivery leadership.
  • Oversee commercial and operational performance, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.
  • Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs.
  • Ensure scalable, client-centric delivery by owning solution estimates, SOW development, resource planning, and commercial governance.
  • Build and mentor high-performing teams while representing the Health business unit with clients, partners, and industry forums.
  • Promote and enforce information security practices, including acceptable use, malware protection, password security, and data protection standards.
  • Identify, assess, and report security risks and ensure sensitive data is handled in compliance with privacy and protection requirements.

Requirements

  • 14+ years of consulting, client service, or account leadership experience in healthcare or life sciences.
  • 10+ years leading technology-enabled business transformation initiatives across pharmaceutical, biotech, payer, or healthcare enterprises.
  • Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models.
  • Experience delivering AI-enabled and digital transformation initiatives using modern data platforms and cloud technologies such as AWS, Azure, or Anthropic.
  • Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.
  • Proven success managing large client portfolios and driving revenue growth in consulting, digital transformation, or professional services environments.
  • Strong executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions.
  • Experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.
  • Excellent communication, negotiation, and presentation skills.
  • BA/BS degree or equivalent consulting experience.
  • Ability to travel approximately 50–75% based on client needs.
  • Texas location preference, with Dallas or Houston preferred; national candidates considered.

Benefits

  • $180,000 - $240,000 annual salary range.
  • Bounteous is willing to sponsor eligible candidates for employment visas.
  • Remote work is available, with national candidates considered.
  • Opportunity to work with a global team of 4,000+ experts across the Americas, APAC, and EMEA.
  • Equal opportunity employer commitment with non-discrimination protections.

Interested in this position?

Apply directly on the company website

Apply Now

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