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Customer Sales Specialist

1 hour, 5 minutes ago
Mexico, United States
Full-time
Junior
Business Development
Customer and Technical Support
CRM
Apply Now
Boldr

Boldr

Boldr specializes in building global teams through ethical talent outsourcing, connecting businesses with skilled professionals while prioritizing social sustainability and performance.

Professional Services
251-1K
Founded 2016
View All Jobs 14

Description

  • Work assigned lead lists through outbound outreach across email, phone, SMS, LinkedIn, chat, and video platforms.
  • Execute consistent multi-touch follow-up strategies to engage prospects and drive conversion outcomes.
  • Clearly articulate product and service value propositions while addressing customer questions and objections in real time.
  • Schedule and conduct product demos, walkthroughs, consultations, and video meetings where applicable.
  • Drive conversations toward successful signup, onboarding, or conversion outcomes.
  • Manage multiple prospect conversations simultaneously while prioritizing high-intent opportunities.
  • Maintain accurate tracking of outreach activity, pipeline updates, and customer interactions within CRM and communication platforms.
  • Identify recurring customer objections, engagement trends, and process gaps to support continuous improvement efforts.
  • Collaborate cross-functionally with operations, customer experience, and leadership teams to support acquisition goals.
  • Consistently meet or exceed defined outreach, responsiveness, and conversion performance metrics.

Requirements

  • 2–3+ years of experience in sales, outbound sales, customer acquisition, BDR/SDR, or a similar high-volume role.
  • Experience managing outbound and/or high-volume customer engagement activities across multiple communication channels.
  • Strong closing orientation, with confidence on the phone and a track record of driving prospects to commit.
  • Strong verbal and written communication skills with the ability to influence, persuade, and build customer trust.
  • Strong knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications.
  • Experience handling objections, navigating challenging customer conversations, and driving conversion outcomes.
  • Ability to independently manage multiple customer interactions and prioritize effectively in a fast-paced environment.
  • Strong judgment and problem-solving skills with the ability to adapt approaches based on customer needs.
  • Experience using CRM systems and customer communication tools.
  • Strong organizational and time management skills with consistent attention to detail.
  • Ability to quickly learn products, processes, and customer workflows in an evolving environment.
  • Experience working toward performance goals, activity metrics, or conversion targets preferred.
  • Availability to work standard US business hours required.
  • Experience selling into SMBs or independent business owners, with an understanding of their mindset, preferred.
  • Hands-on experience with sales engagement and email outreach platforms such as Mixmax, Saleshandy, Apollo, Instantly, Smartlead, or equivalent, preferred.
  • Comfort with high-volume phone outreach, including a demonstrated history of cold calling at scale, preferred.
  • Track record of hitting and exceeding outbound activity and conversion targets, preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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