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Director of Client Strategy and Services

8 hours, 36 minutes ago
United States
Full-time
Senior
Marketing Strategist
Sales and Business Development
CRM Digital Marketing Email Marketing
Apply Now
Bold Orange

Bold Orange

Bold Orange specializes in enhancing customer experiences by providing comprehensive solutions that encompass market entry strategies, content creation, user experience design, customer loyalty programs, performance marketing, digital media, and Salesf...

Professional Services
51-250
Founded 2018
View All Jobs

Description

  • Lead the development of strategic, data-driven marketing approaches across email, website, paid media, CRM, and lifecycle channels.
  • Shape solutions and drive results through digital strategy across customer touchpoints.
  • Guide clients in defining and evolving marketing automation capabilities, especially within Salesforce Marketing Cloud.
  • Set the vision for client work and develop solutions that align with business objectives.
  • Lead and inspire cross-functional agency teams to deliver insight-driven strategic work.
  • Develop, nurture, and grow senior-level client relationships as a trusted advisor on marketing strategy, customer experience, and marketing technology.
  • Partner with client teams across marketing, creative, operations, finance, analytics, product, technology, and senior management.
  • Create, lead, and present holistic strategy recommendations to clients through compelling storytelling.
  • Author project briefs and navigate client changes and challenges.
  • Monitor and proactively report on best practices and market trends.

Requirements

  • Bachelor’s degree in business, marketing, communications, public relations, or equivalent work experience.
  • 7+ years of marketing or advertising experience in an agency setting.
  • 9+ years of relevant experience across digital, 1:1 marketing, creative, social, paid media, MarTech, and CRM.
  • Strong interest in the digital strategy required to execute across digital channels.
  • Experience advising clients or stakeholders on how to leverage marketing technology to achieve business outcomes.
  • Ability to translate complex technical and data concepts into clear, compelling client-facing narratives and strategic recommendations.
  • Proven ability to develop strategic frameworks and roadmaps for marketing automation and customer engagement programs.
  • Strong storytelling and PowerPoint presentation skills, with the ability to influence senior stakeholders.
  • Ability to anticipate, plan, and prioritize work effectively in a fast-paced environment.
  • Strong interpersonal skills, strong attention to detail, and a can-do leadership mindset that supports mentoring and continuous learning.
  • Experience with Salesforce Marketing Cloud.

Benefits

  • Annual base salary of $125,000 to $165,000, depending on experience and location.
  • Medical, dental, and vision insurance.
  • Virtual mental health support.
  • Health Savings and Flexible Spending Accounts, including dependent care.
  • Infertility and critical illness benefits.
  • 401(k) with a generous 6–10% employer contribution.
  • Paid parental leave.
  • Tuition reimbursement.
  • Free parking and commuter support.

Interested in this position?

Apply directly on the company website

Apply Now

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