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SMB Sales Lead

2 months, 2 weeks ago
United States
Full-time
Executive
Head of Sales
Sales and Business Development
Apply Now
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009
View All Jobs 36

Description

  • Lead the North American SMB Sales team across BDR, Inbound, and Outbound Account Executive motions.
  • Build and continuously refine sales playbooks, processes, and tooling to improve merchant conversion and onboarding at scale.
  • Set segment strategy and hold the team accountable for OKRs and revenue targets.
  • Develop and coach frontline managers and strengthen team performance and culture.
  • Partner with Marketing, Finance, Product, Risk, Legal, Account Management, Sales Ops, and Strategy on revenue initiatives.
  • Own the sales process and methodology across the full deal lifecycle from discovery through closing.
  • Improve forecasting accuracy, pipeline hygiene, and funnel conversion practices.
  • Define and sharpen the ideal customer profile, use cases, and value proposition for SMB merchants.
  • Represent Afterpay and Cash App to SMB merchants as a thought leader in payments and BNPL.
  • Bring merchant feedback and market insights back into the business in a structured way.

Requirements

  • 12+ years of experience leading SMB Sales, BDR, or Account Management organizations in high-growth environments.
  • Experience in a fast-moving technology or financial services company, preferably at high volume and velocity.
  • Proven experience coaching and managing frontline managers to results.
  • Experience standing up or scaling sales organizations from scratch, including hiring, onboarding, and developing BDRs, AEs, and frontline managers.
  • Demonstrated ability to build, operate, and continuously improve scalable sales playbooks.
  • Experience working with Product and Marketing to improve self-serve sign-up, activation, and onboarding conversion.
  • Strong presence with senior leaders and the ability to influence cross-functional stakeholders.
  • Track record of driving revenue growth and exceeding revenue targets.
  • Comfort working with analytics and tools for forecasting, funnel, and pipeline conversion measurement.
  • Creative storytelling and business case development skills using relevant data.
  • Scrappy, humble, hands-on leadership style with willingness to travel.
  • Obsession with Afterpay and Cash App and motivation to make an impact on customer financial wellness.

Benefits

  • Base salary range of $251,600 to $377,400, depending on location and experience.
  • Remote work.
  • Medical insurance.
  • Flexible time off.
  • Retirement savings plans.
  • Modern family planning benefits.
  • Access to additional Block employee benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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