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Head of People & Organizational Effectiveness

1 month, 1 week ago
United States
Full-time
Lead
People Operations
HR and Recruiting
Apply Now
Better Impact

Better Impact

Better Impact offers volunteer and donor management software to streamline engagement and management processes for organizations worldwide, with customizable profiles, training modules, and communication tools.

Internet Software & Services
11-50
Founded 2000
View All Jobs 5

Description

  • Build and run the People operating model, including intake, ownership, escalation paths, documentation standards, decision rights, and service expectations.
  • Lead the people-side integration across Better Impact and Galaxy Digital.
  • Create and improve hiring discipline, including workforce planning, role definition, and critical role opening processes.
  • Oversee payroll, benefits, HRIS, onboarding, off-boarding, and employee data accuracy.
  • Build practical processes for employee relations, performance management, corrective action, investigations, feedback, and documentation.
  • Strengthen manager capability through clearer expectations and better tools.
  • Build compensation administration and governance practices, including benchmarking inputs, role levels, review processes, and decision rules.
  • Maintain People practices that account for employment jurisdictions in Canada, the US, the UK, and Australia.
  • Define People requirements for HRIS, payroll, data migration, access, privacy, and system rationalization.
  • Establish employee engagement, culture integration, internal communication, and retention-risk visibility practices.
  • Work with outside counsel and specialized vendors for employment, payroll, benefits, HRIS, EOR/PEO, and recruiting support.

Requirements

  • 8+ years of progressive People, HR, or People Operations experience.
  • 3+ years in a senior full-function People leadership role such as Head of People, Senior Director of People, VP People, or equivalent.
  • Experience building or rebuilding People operations at a 75–250 person SaaS, software, B2B technology, or similarly complex organization.
  • Direct experience with employee relations, performance management, corrective action, investigations, and employment-risk escalation.
  • Experience operating across more than one employment jurisdiction.
  • Hands-on ownership of HRIS and payroll vendors, including troubleshooting, process improvement, vendor management, and system rationalization.
  • Experience building hiring, onboarding, off-boarding, performance management, compensation governance, or manager enablement processes from scratch or from an underdeveloped state.
  • Experience advising senior leaders clearly, including when the answer is uncomfortable.
  • Experience handling employee matters with sound judgment while protecting the company and treating people with dignity.
  • Experience documenting People decisions and processes with appropriate operational discipline.
  • Experience with post-merger or post-acquisition integration.
  • Experience with culture integration across two legacy organizations.
  • Experience with Rippling, BambooHR, HiBob, Workday Lite, or similar HRIS platforms.
  • Experience with EOR/PEO vendors such as Deel, Remote, Rippling Global, or similar providers.
  • Experience designing manager enablement programs, feedback frameworks, performance process training, or ER escalation protocols.
  • SHRM-CP/SCP, PHR/SPHR, CIPD, or equivalent certification.
  • Experience in a private-equity-backed, investor-backed, or board-accountable organization.

Benefits

  • Annual salary of $120,000-$150,000 USD with bonus eligibility.
  • Medical, dental, and vision insurance after 90 days.
  • 401(k) program with employer match after 90 days.
  • Unlimited vacation plus 9 paid holidays.
  • Paid parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

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