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Virtual Operations & Marketing Assistant

3 weeks, 6 days ago
Philippines, South Africa
Mid Level
Marketing Specialist
Marketing and Growth
CRM Email Marketing Mailchimp
Apply Now
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services
View All Jobs 115

Description

  • Build and manage the customer journey from lead through purchase, ensuring data is captured at each stage.
  • Identify gaps across the website CRM, EPOS, and marketing tools, and establish streamlined workflows.
  • Set up and manage email marketing, social scheduling, review monitoring, and customer responses.
  • Triage the business inbox and help establish an effective email management system.
  • Create labels and marketing materials in Canva and prepare print-ready assets.
  • Manage print procurement and track supplier deliveries.
  • Build and maintain supplier and competitor databases through organization and ongoing research.
  • Create SOP documentation from videos and notes for staff use.
  • Research market trends and propose campaign ideas to the founder.
  • Set up a VoIP phone system and support future AI agent deployments for reviews, email triage, and price tracking.

Requirements

  • Experience supporting e-commerce, retail, or food service operations in a fast-paced environment.
  • Working knowledge of Zapier, Make.com, n8n, AI tools, or custom GPTs.
  • Strong Canva skills; Adobe Express experience is a plus.
  • Experience with email marketing platforms, ideally Klaviyo or alternatively Mailchimp.
  • Comfort using social media scheduling tools such as Buffer and Google Workspace.
  • Strong written and spoken English, with the ability to produce clear, actionable reports.
  • Graphic and print design experience, including a portfolio, is preferred.
  • Prior food industry experience is preferred.

Benefits

  • 100% remote work.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • $500 entry monthly raffle.
  • No activity tracker.

Interested in this position?

Apply directly on the company website

Apply Now

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