Sales & Patient Coordinator – Aesthetics Clinic

1 day, 9 hours ago
Part-time
Mid Level
Sales and Business Development
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services

Description

  • Respond promptly to new enquiries generated by advertising campaigns.
  • Follow up with prospective patients by phone and other communication channels.
  • Run reactivation campaigns for previous and existing clients.
  • Answer incoming calls as a warm, professional first point of contact.
  • Build rapport, identify patient needs, and guide prospects toward booking appointments.
  • Manage the sales pipeline and maintain consistent follow-up with unbooked leads.
  • Keep patient and lead records accurate and up to date in the EMR system.
  • Move interested prospects efficiently from initial enquiry to scheduled appointment.
  • Maximize appointment bookings and reduce missed lead opportunities.
  • Provide an energetic, empathetic, and professional patient experience in every interaction.

Requirements

  • Experience in sales, appointment setting, patient coordination, lead follow-up, medical reception, customer service, healthcare administration, or a related role.
  • Previous experience in the medical or aesthetics industry is strongly preferred.
  • Confidence communicating with prospective patients over the phone.
  • Ability to manage multiple leads, follow-ups, and an organized sales pipeline independently.
  • Strong interpersonal, communication, rapport-building, and empathy skills.
  • Proactive, reliable, and available during agreed working hours.
  • Motivation to meet targets, convert leads, and maintain a full appointment schedule.
  • Experience with an Electronic Medical Record (EMR) system is preferred.
  • Experience with Pabau is a plus but not required.

Benefits

  • 100% remote work.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • No activity tracker.

Interested in this position?

Apply directly on the company website

Apply Now

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