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Patient Coordinator & Executive Assistant (Psychology Practice)

2 weeks ago
South Africa
Full-time
Mid Level
Executive Assistant
Customer and Technical Support
HIPAA
Apply Now
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services
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Description

  • Manage the client assessment process from intake through completion.
  • Send, track, and follow up on patient assessment forms and questionnaires.
  • Prepare documentation and templates before appointments.
  • Upload and organize completed reports and patient records.
  • Coordinate scheduling and communication with patients and referral partners.
  • Manage email inboxes, correspondence, appointments, meetings, and calendar scheduling.
  • Assist with invoicing, billing administration, workflow organization, and task tracking.
  • Handle general administrative, executive assistant, occasional travel, and personal administrative tasks.
  • Maintain healthcare privacy, compliance, and accurate recordkeeping.
  • Identify potential issues proactively and recommend solutions.

Requirements

  • Previous experience in a healthcare administrative, patient coordinator, medical office, or executive assistant role.
  • HIPAA experience and a strong understanding of healthcare confidentiality and compliance standards.
  • Excellent written and verbal English communication skills.
  • Comfortable handling patient and client phone calls.
  • Strong organizational and time-management abilities.
  • Ability to work independently and proactively manage tasks.
  • High attention to detail and follow-through.
  • Background in psychology, mental health, healthcare, counseling, or related fields is preferred.
  • Experience supporting psychologists, therapists, physicians, or other healthcare providers is preferred.
  • Familiarity with EMR systems such as Jane or similar platforms is preferred.
  • Understanding of Canadian healthcare privacy requirements (PIPEDA) is preferred.
  • French language skills are a plus.

Benefits

  • 100% remote work.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • $500 entry monthly raffle.
  • Opportunity for increasing responsibility as the psychology practice grows.

Interested in this position?

Apply directly on the company website

Apply Now

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