Executive Assistant / Business Operations Coordinator (AU Mortgage)

3 weeks ago
Full-time
Senior
Operations
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services

Description

  • Serve as the primary operational partner to the founder and keep priorities moving across multiple business units.
  • Translate strategy discussions into clear action lists, executive summaries, and execution plans.
  • Own special projects from concept through completion with minimal supervision.
  • Identify operational bottlenecks and improve internal processes and efficiency.
  • Document client details and prepare detailed file summaries for the para broker team.
  • Coordinate lending workflows, including document collection, KYC requirements, and CRM updates.
  • Track files through the pipeline from initial inquiry through settlement support.
  • Monitor team workflows, action items, and deadlines to maintain accountability.
  • Implement and refine operational systems for scalable multi-business operations.
  • Manage and coordinate social media and content publishing across business channels.

Requirements

  • Minimum 3 years of experience as an Executive Assistant, Operations Coordinator, Chief of Staff, or similar senior support role supporting a fast-paced founder or executive.
  • Strong working knowledge of Australian mortgage broking, lending, banking, or credit industry processes and terminology.
  • Proficiency in Microsoft Office, Google Workspace, CRM platforms, and generative AI productivity tools such as ChatGPT and Claude.
  • Exceptional written and verbal English communication skills, with the ability to craft clear summaries and public-facing content.
  • Strong problem-solving ability and a proven track record of managing competing priorities autonomously with incomplete information.
  • Experience supporting multi-business operations or dual sectors such as finance and hospitality is preferred.
  • Hands-on expertise with Australian mortgage CRMs, loan processing, and credit administration workflows is preferred.
  • Familiarity with design and social media management platforms such as Canva and Facebook Business Suite is preferred.

Benefits

  • 100% remote work under an independent contractor agreement.
  • Full-time schedule aligned to Australian business hours.
  • Salary range of $2,000-$2,500 AUD, with final amount based on skills and experience.
  • Target start date: ASAP.

Interested in this position?

Apply directly on the company website

Apply Now

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