Bilingual Virtual Assistant (Spanish & English) – Legal Support

1 hour, 37 minutes ago
Part-time
Entry Level
Operations
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services

Description

  • Send initial onboarding messages to new clients.
  • Guide clients on next steps, including booking calls and providing required information.
  • Conduct follow-ups with clients.
  • Handle inbound calls and direct inquiries appropriately.
  • Assist with case-related administrative tasks in a case management system.
  • Maintain organized client records.
  • Support general inbox and communication management.
  • Answer incoming calls professionally.
  • Qualify callers as new or existing clients and identify the type of case.
  • Route or escalate queries when needed.

Requirements

  • Fluent in Spanish and English is required.
  • Strong written and verbal communication skills are required.
  • Comfort with phone-based roles is required.
  • Highly organized and detail-oriented.
  • Ability to follow structured workflows.
  • Experience in legal, administrative, or client support roles is preferred.
  • Experience handling high-volume communication is preferred.
  • Exposure to CRMs or case management systems is preferred.
  • Ability to work flexible hours with some alignment to US business hours for calls.
  • Familiarity with Microsoft Outlook, OneDrive, SharePoint, InfoTEMS, or GoToConnect is a plus.

Benefits

  • $600 to $800 per month compensation.
  • 100% remote work.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • $500 entry into a monthly raffle.
  • Opportunity to grow into a full-time role.

Interested in this position?

Apply directly on the company website

Apply Now

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