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General Virtual Assistant (with Appfolio Experience)

2 hours, 31 minutes ago
Philippines
Full-time
Junior
Virtual Assistant
Customer and Technical Support
Apply Now
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised
View All Jobs 337

Description

  • Review submitted work orders, confirm photos and notes are attached, flag issues for escalation, and follow up for missing information.
  • Process invoices by associating them with the correct property and maintaining accurate records.
  • Perform data entry related to invoices and other property management records.
  • Monitor and respond to emergency situations, escalating or dispatching as needed, including possible after-hours coverage.
  • Support internal staff with repetitive administrative tasks to help streamline operations.
  • Use AppFolio and other property management or communication tools as required.
  • Communicate with staff through Google Chat, company email, and phone/VOIP tools such as Nextiva.
  • Complete additional tasks and tool usage as trained by the client.

Requirements

  • At least 3 years of Virtual Assistant experience.
  • AppFolio experience is a hard requirement.
  • Experience with property management tools or systems.
  • Ability to work full time on a remote schedule.
  • Availability to work 9:00 AM to 6:00 PM PST, Monday to Friday.
  • USB headset with noise cancellation.
  • Working webcam.
  • Computer with at least a 1.8 GHz processor and 4 GB RAM.
  • Main internet connection with at least 25 Mbps cable speed.
  • Backup internet connection with at least 10 Mbps speed.

Benefits

  • Health insurance (HMO).
  • Performance incentives.
  • Paid training.
  • 100% work-from-home setup.
  • Upskilling opportunities and career growth.
  • Holiday and overtime pay.
  • Job security and stability.
  • Supportive, inclusive, and fun work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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