Member of Custody Operations, Digital Assets

2 weeks, 1 day ago
Full-time
Junior
Blockchain and Cryptocurrency
Anchorage Digital

Anchorage Digital

Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions. With the only federally chartered crypto bank in the US, as well as Anchorage Digital Singapore, which offers e...

Capital Markets
251-1K
Founded 2017
$487M raised

Description

  • Manage institutional client operational tasks, transaction reviews, approvals, and end-to-end processing.
  • Review client instructions and transactions accurately and within required timelines.
  • Develop expertise in Anchorage Digital products, services, supported cryptocurrencies, and custody operations.
  • Collaborate with Client Experience, Sales, Compliance, Product, and Operations teams on complex client requests.
  • Support clients through chat, text, phone, email, and video conferencing.
  • Identify and escalate potential client and organizational risks to leadership.
  • Contribute to process improvements, internal reporting, presentations, and new workflow rollouts.
  • Participate in evening and weekend on-call rotations.

Requirements

  • 2–4 years of professional experience in financial services and/or digital assets.
  • Experience supporting institutional clients in financial services or another heavily regulated industry.
  • Familiarity with U.S. Anti-Money Laundering requirements.
  • Understanding of traditional financial services, products, and strategies.
  • Working knowledge of institutional clients and the crypto custody ecosystem.
  • Foundational knowledge of, or strong interest in, blockchain, crypto-economics, security engineering, and crypto operational areas such as staking and governance.
  • Ability to learn software tools including Salesforce, Jira, and Looker; experience with TRM or Notabene is preferred.
  • Strong adaptability, communication, risk awareness, and process-improvement skills.
  • Availability for regular evening and weekend on-call rotations.
  • Ability to complete mandatory in-person onboarding.

Benefits

  • In-person onboarding and secure IT setup supported by Anchorage Digital.
  • Inclusive workplace with a stated commitment to equal employment opportunity and employee belonging.
  • Opportunity to work with a team of more than 600 professionals across financial services, security, and distributed ledger technology.

Interested in this position?

Apply directly on the company website

Apply Now

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