Real Estate Operations Coordinator

11 hours, 28 minutes ago
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Respond to tenant inquiries about rent payments, lease terms, maintenance requests, and property policies.
  • Track tenant communication and property updates in property management systems such as Yardi, AppFolio, or Buildium.
  • Send reminders for rent due dates, lease renewals, and compliance notices.
  • Draft, review, and process lease agreements, renewals, and tenant onboarding documentation.
  • Maintain organized and compliant tenant files, including applications, ID records, inspection reports, and signed agreements.
  • Support property marketing and listing activity across Zillow, Apartments.com, and MLS platforms.
  • Maintain accurate records of rent collections, delinquencies, occupancy status, and late fees.
  • Generate and reconcile rent rolls, delinquency reports, and occupancy trackers.
  • Create and assign vendor work orders, track maintenance tickets, and coordinate issue resolution with tenants and vendors.
  • Prepare owner statements, cash flow summaries, occupancy reports, and vacancy updates, and deliver accurate updates on time.
  • Ensure tenant and property documentation complies with local landlord-tenant laws, Fair Housing requirements, and internal standards.

Requirements

  • 2+ years of experience in property management, leasing coordination, real estate operations, or property administration.
  • Hands-on experience with Yardi, AppFolio, Buildium, or similar property management systems.
  • Strong Microsoft Office and Google Workspace skills.
  • Familiarity with lease documentation, rent collection workflows, and tenant communication processes.
  • Strong written and verbal English communication skills.
  • Ability to work full-time remote during U.S. client business hours, with flexibility for leasing cycles, rent collection periods, and maintenance coordination.
  • Experience managing portfolios of 100+ units is preferred.
  • Multi-state property management experience is preferred.
  • Familiarity with security deposits, trust accounting, owner statements, and property accounting workflows is preferred.
  • Experience in residential property management, commercial real estate, or mixed-use portfolios is preferred.

Interested in this position?

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