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Director, Account Management (Corporate)

2 hours, 59 minutes ago
United States
Full-time
Executive
Account Manager
Customer and Technical Support
Apply Now
Alphasense

Alphasense

Alphasense is a global leader in providing high-quality gas sensors and air quality monitors to industrial OEMs. With over 25 years of experience, the company offers a wide range of innovative gas sensor technologies for various applications, including...

Industrial Conglomerates
51-250
Founded 1996
View All Jobs 172

Description

  • Lead and develop a team of 8-10 Account Managers to exceed renewal and growth targets.
  • Drive improvements in renewal rates, churn reduction, and revenue expansion through stronger client relationships and product adoption.
  • Partner with Customer Success and Account Executives to support customer outcomes and close growth opportunities.
  • Manage revenue forecasting, performance visibility, and customer narrative development using data.
  • Coach and mentor team members through call coaching, best practices, and accountability.
  • Recruit and hire top talent to scale the Account Management team.
  • Build and maintain relationships with senior clients and handle escalations as needed.
  • Collaborate with sales leadership to deliver successful growth outcomes.

Requirements

  • 10+ years of experience in sales, account management, or client success.
  • At least 5 years of people management experience.
  • Experience with seven-figure deals, strategic account servicing, and renewal negotiations.
  • Experience operationalizing the customer journey.
  • Strong aptitude for learning in a technical SaaS environment.
  • Confident, consultative, and client-facing professional with a proactive personality.
  • Ability to thrive in a dynamic, entrepreneurial environment.
  • Excellent oral, written, and presentation skills.
  • Strong rapport-building skills and a positive, energetic attitude.
  • Great time management skills, even under pressure.
  • Willingness to travel as needed.

Benefits

  • Base salary range of $152,000 to $190,000 USD.
  • Performance-based bonus eligibility.
  • Equity eligibility.
  • Generous benefits program.
  • Equal-opportunity employer committed to an inclusive workplace.
  • Reasonable accommodation provided for qualified employees with protected disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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