Enterprise Install Base Account Executive

3 weeks, 2 days ago
Full-time
Senior
Customer and Technical Support
Algolia

Algolia

Algolia provides a hosted search platform that leverages AI to enhance user experience and developer engagement, enabling enterprises and developers to deliver fast, relevant search results across websites and mobile applications.

Internet Software & Services
251-1K
Founded 2012
$334M raised

Description

  • Own and manage a portfolio of roughly 50 high-value customers, with accountability for retention and revenue growth.
  • Build trusted customer relationships and identify cross-sell opportunities across new teams, business units, and use cases.
  • Partner with Customer Success Managers and Customer Solutions Engineers on account planning and execution.
  • Lead cross-sell strategy and commercial conversations with top accounts.
  • Monitor account health and product usage to identify risks and next best actions.
  • Operate independently and help shape repeatable, scalable sales playbooks.
  • Navigate complex, multi-stakeholder enterprise relationships across global organizations.
  • Engage both business and technical stakeholders with tailored communication.

Requirements

  • 5+ years of experience in B2B SaaS sales or account management.
  • Experience managing renewals and expansion in accounts with multiple stakeholders.
  • Track record negotiating complex, multi-year enterprise agreements with customers and internal teams.
  • Strong collaboration skills with Customer Success, Solutions Engineers, legal, finance, and deal desk teams.
  • Comfort managing complex, multi-stakeholder relationships in large organizations with longer sales cycles.
  • Experience with SaaS, APIs, or developer-focused products (nice to have).
  • Familiarity with usage-based or consumption-based business models (nice to have).
  • Background working with eCommerce or digital experience platforms (nice to have).
  • Ability to ramp quickly on complex technical products and speak credibly about enterprise-scale architecture.

Benefits

  • On-target earnings of $261,500 to $285,000 USD.
  • Flexible workplace model with remote, hybrid-remote, or in-office options depending on the role.
  • Autonomy to choose where and when to work for many team members.
  • Global office presence in Paris, NYC, London, Sydney, and Bucharest.
  • Inclusive workplace with an emphasis on diversity and employee support.

Interested in this position?

Apply directly on the company website

Apply Now

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