Workforce Insights Manager

23 hours, 22 minutes ago
Full-time
Lead
Data Science and Analytics
Airbnb

Airbnb

Airbnb is the world's largest community-driven hospitality company, offering homes and experiences in 191 countries. It is an online marketplace connecting people to unique accommodations and experiences globally.

Hotels, Restaurants & Leisure
5K-10K
Founded 2008

Description

  • Collaborate with cross-functional stakeholders to deliver data-driven insights and strategic recommendations on short- and long-term projects.
  • Aggregate and summarize data, then build reports and dashboards to support continuous performance monitoring.
  • Architect scalable analytical frameworks and automate repetitive workforce analytics tasks.
  • Lead global cross-functional initiatives with Scaled Operations, Revenue Operations, and Product on staffing, tooling, quality, efficiency, and workflow optimization.
  • Provide recommendations and support senior leadership on major operational decisions and workforce performance strategy.
  • Design and implement new data pipelines for automated reporting and insights, with support from Data Engineering as needed.
  • Investigate urgent data questions for senior leadership, including business drivers, opportunity sizing, and decision impacts.
  • Manage your own roadmap by identifying project opportunities, prioritizing requests, and working on multiple initiatives at once.
  • Use AI to support self-service analytics and generate quick answers where appropriate.
  • Craft clear communications of findings through presentations, documents, spreadsheets, and code.

Requirements

  • 8+ years of work experience with increasing responsibility in a technology or consulting environment.
  • Bachelor’s degree in a quantitative field such as Statistics, Computer Science, Data Science, Science, Economics, or Engineering.
  • Master’s degree or PhD is a plus.
  • Experience in vendor operations, revenue operations, workforce management, or vendor performance management is a strong plus.
  • Strong technical knowledge of sales and operations tooling, with Salesforce required and MixMax, Gong, or Labelbox as a plus.
  • Advanced SQL, Excel modeling, metrics reporting, and data visualization skills are critical.
  • R, Python, and Tableau experience are a plus.
  • Experience using AI tools, such as Claude Code, to speed up and verify work in SQL, Excel, and similar tools.
  • Experience with data engineering and dataset automation is a strong plus.
  • Demonstrated project management, time management, planning, and prioritization skills.
  • Ability to work independently, solve ambiguous problems, and make sound business judgments from messy data.
  • Ability to build consensus across cross-functional stakeholders and communicate complex findings in plain language.
  • Excellent written and oral communication skills.
  • Deep connection to Airbnb’s mission and passion for creating connection and belonging.
  • Entrepreneurial drive and ability to achieve stretch goals in a fast-paced environment.

Benefits

  • Annual base pay range of ₹2,590,000 to ₹3,700,000 INR.
  • Eligible for bonus or incentive compensation.
  • Eligible for one or more equity programs.
  • Access to benefits.
  • Employee Travel Credits.

Interested in this position?

Apply directly on the company website

Apply Now

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