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Platform Implementation & Quality Specialist

2 days, 7 hours ago
Philippines
Full-time
Junior
Manual QA Tester
Quality Assurance and Testing
CSS HTML HubSpot JavaScript JIRA Shopify
Apply Now
aidey

aidey

Aidey is a top customer care outsourcing company offering 24/7 support via phone, email, and chat. With over seven years of experience, Aidey provides premium customer support for startups, e-commerce, and SaaS companies. Their tailored Support as a Se...

Professional Services
11-50
Founded 2013
View All Jobs 12

Description

  • Review and validate implementations, experience builds, bug fixes, and development tickets against requirements.
  • Perform functional, visual, responsive, regression, and edge-case testing across desktop and mobile.
  • Identify and document defects with reproduction steps, expected versus actual behavior, and supporting evidence.
  • Collaborate with Development to resolve issues and validate fixes before release.
  • Implement approved merchant-requested changes and configure platform experiences.
  • Make straightforward corrections and updates when appropriate.
  • Maintain documentation and communication across Development, Support, and Customer Success teams.
  • Complete requests accurately, efficiently, and within quality standards and timelines.

Requirements

  • Excellent written and verbal English communication skills.
  • At least 1 year of experience in QA, web implementation, platform configuration, website content management, or a similar role.
  • Proficiency in HTML and CSS.
  • Experience with ticketing systems such as HubSpot, Zendesk, Freshdesk, Jira, or similar.
  • Strong functional, visual, responsive, regression, and edge-case testing skills.
  • Strong attention to detail, problem-solving, troubleshooting, organization, and time management skills.
  • Ability to document defects clearly with reproduction steps and supporting evidence.
  • Familiarity with JavaScript, Shopify, e-commerce or CMS platforms, and browser Developer Tools preferred.
  • Experience with A/B testing, experimentation, personalization, or CRO platforms preferred.
  • Stable 100+ Mbps internet, a quiet professional workspace, and flexibility to work morning, mid, or night shifts in Philippine time.

Benefits

  • Above-market base compensation.
  • Fully remote, long-term role with no commute or office mandate.
  • Direct access to client stakeholders.
  • Growth path toward lead or specialist roles.
  • Access to an AI-native toolkit.

Interested in this position?

Apply directly on the company website

Apply Now

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