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Services Operations Specialist

3 days, 15 hours ago
United States
Full-time
Junior
Sales Operations
Sales and Business Development
Salesforce
Apply Now
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 83

Description

  • Draft, edit, and distribute client-facing scope documentation such as proposals and statements of work.
  • Balance and prioritize multiple internal and client deadlines to keep deliverables on schedule.
  • Update records, pricing, and hours in Salesforce and manage related requests.
  • Identify and evaluate risks for each opportunity and determine required approvals and mitigation steps.
  • Communicate key information, escalations, and exceptions to internal stakeholders throughout the sales campaign lifecycle.
  • Oversee version control for client-facing documents to ensure scope and pricing details remain accurate.
  • Identify issues early in the approval process and drive resolution by collaborating with the right teams.

Requirements

  • 2-5 years of work experience in a corporate setting.
  • Proficiency with Microsoft Office products, including Word, Excel, and PowerPoint.
  • Proficiency with Microsoft collaboration tools, including SharePoint and Teams.
  • Salesforce experience is preferred but not required.
  • Strong written communication skills, including spelling, grammar, and punctuation.
  • A commitment to consistently high-quality work.
  • A sense of urgency in meeting deadlines.
  • Strong attention to detail.
  • Ability to work independently and manage multiple task types and projects.
  • Strong communication skills with internal teams.
  • Eagerness to learn new concepts and skills.

Benefits

  • Competitive compensation in the form of on-target earnings, including base salary and potential bonus.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid company holidays.
  • Paid time off.
  • Paid parental and caregiver leave.
  • Cross-department training and development opportunities.
  • Sponsorship for certifications and credentials for continued learning.

Interested in this position?

Apply directly on the company website

Apply Now

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