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ServiceNow Project Manager

2 months, 1 week ago
United States
Full-time
Mid Level
Project Manager
Project and Program Management
Agile Salesforce Scrum
Apply Now
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 83

Description

  • Manage assigned technical projects and provide a single point of knowledge and control across the project portfolio.
  • Guide project teams and client organizations in Agile/Scrum practices and servant-leadership ways of working.
  • Remove impediments, facilitate discussion, decision-making, and conflict resolution, and support self-organization.
  • Support product sponsors with backlog grooming and maintain transparent communication across stakeholders.
  • Plan and coordinate technical projects from initiation through delivery, including scope, schedules, budgets, and deliverables.
  • Define project roles, allocate resources, and coordinate work across internal teams, clients, vendors, and subcontractors.
  • Monitor project progress, risks, issues, budget, timeline, and quality to keep work on track.
  • Manage vendor/subcontractor deliverables and support project closure, handover documentation, and post-implementation reviews.
  • Use AHEAD systems such as Salesforce and FinancialForce to keep project information current.
  • Identify process gaps and recommend or implement improvements to project management coordination.

Requirements

  • Strong ability to independently manage medium- to high-risk, high-complexity, high-visibility projects.
  • Knowledge of project management standards, processes, procedures, and guidelines using both Agile and Waterfall methodologies.
  • Knowledge of project management best practices, including PMBOK.
  • Solid understanding of IT project methodologies and life cycles, including conversions, incremental, rapid delivery, and traditional waterfall phases.
  • Must have experience with data center infrastructure hardware and/or software.
  • Advanced skills in project management software.
  • Demonstrated ability to manage project budgets and timelines.
  • Excellent analysis, problem-solving, team, conflict management, and time management skills.
  • Strong verbal and written communication skills, including effective interaction with executive-level clients.
  • Must be adept with negotiation techniques and able to manage differing viewpoints.
  • Knowledge of the company's products and services is preferred.
  • Ability to maintain confidentiality and handle sensitive assignments.

Benefits

  • OTE compensation range including base salary and target bonus, based on experience, qualifications, and location.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid company holidays.
  • Paid time off.
  • Paid parental and caregiver leave.
  • Cross-department training and development opportunities.
  • Sponsorship for certifications and credentials, plus access to a multi-million-dollar lab and modern technologies.

Interested in this position?

Apply directly on the company website

Apply Now

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