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ServiceNow Project Manager

2 weeks, 2 days ago
India
Full-time
Senior
Project Manager
Project and Program Management
Agile Salesforce Scrum
Apply Now
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 69

Description

  • Manage assigned technical projects and oversee project segments as a single point of control for the overall effort.
  • Guide project teams and client organizations in applying Agile/Scrum practices and servant leadership principles.
  • Assess Scrum maturity and coach teams toward higher levels of effectiveness.
  • Remove impediments and facilitate communication, decision-making, and conflict resolution.
  • Support and educate the Product Sponsor on backlog grooming and maintenance.
  • Plan and coordinate all phases of technical projects from initiation through delivery.
  • Define project scope, plans, schedules, budgets, deliverables, and resource needs.
  • Coordinate work across internal departments, clients, and vendor or subcontractor organizations.
  • Monitor project risks, issues, progress, quality, and budget to keep work on track.
  • Conduct project closure activities, post-implementation reviews, and process improvement recommendations.
  • Use company systems such as Salesforce and FinancialForce to keep project information current.

Requirements

  • PMP (Project Management Professional) certification is required.
  • Ability to independently manage medium- to high-risk, high-complexity, and high client visibility projects.
  • Experience with both Agile and Waterfall project management methodologies.
  • Knowledge of project management standards, processes, procedures, and guidelines, including PMBOK.
  • Understanding of IT project methodologies and life cycles, including conversions, incremental, rapid delivery, and traditional waterfall phases.
  • Strong analysis, problem-solving, team management, conflict management, and time management skills.
  • Excellent verbal and written communication skills.
  • Advanced proficiency with project management software.
  • Ability to manage project budgets and timelines.
  • Strong negotiation skills and comfort facilitating discussions with executive-level clients.
  • Ability to set clear expectations, manage team performance, and build high morale.
  • Ability to maintain confidentiality and handle sensitive assignments.
  • Knowledge of the company’s products and services is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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