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Senior Salesforce Administrator

6 hours, 18 minutes ago
India
Full-time
Senior
Salesforce Developer
Software Development
Agile REST API Salesforce
Apply Now
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 84

Description

  • Administer and maintain Salesforce environments to ensure platform stability, data integrity, and security.
  • Manage user accounts, roles, profiles, permission sets, and data access controls.
  • Build and optimize declarative automation such as Flows, Approval Processes, and Validation Rules.
  • Support Sales, CPQ, Billing, and Service projects by configuring and maintaining Salesforce solutions.
  • Collaborate with architects, developers, and business stakeholders to translate requirements into scalable configurations.
  • Assist with data imports, cleansing, deduplication, and data quality monitoring.
  • Support testing and deployment activities with development teams and release managers.
  • Create and maintain documentation for configurations, processes, and operational runbooks.
  • Deliver end-user training and promote Salesforce best practices across business units.
  • Monitor system performance, troubleshoot issues, and recommend improvements.
  • Partner with the Business Applications team on integrations, governance, and release management.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or a related field.
  • 5+ years of hands-on Salesforce administration experience, including Sales Cloud, CPQ, and/or Billing.
  • Strong expertise in Salesforce configuration, including Flows, Reports, Dashboards, Page Layouts, Record Types, and Permission Sets.
  • Proven ability to manage large-scale data and complex security models.
  • Experience working in agile development or sprint-based environments.
  • Excellent troubleshooting skills and ability to translate business needs into practical Salesforce solutions.
  • Strong communication skills with both technical and non-technical stakeholders.
  • Salesforce Certified Administrator and Advanced Administrator certifications required.
  • Experience supporting quote-to-cash, billing, or financial process automation within Salesforce (preferred).
  • Familiarity with Salesforce CPQ, Billing, or Service Cloud (preferred).
  • Understanding of integration concepts and tools such as MuleSoft, Boomi, or REST APIs (preferred).
  • Knowledge of data governance, change management, and release management practices (preferred).
  • Prior experience collaborating with global teams across time zones (preferred).

Benefits

  • Comprehensive health insurance for employees, with options to extend coverage to dependents.
  • Paid time off and company holidays, plus additional leave benefits as per policy.
  • Flexible work arrangements supporting work-life balance.
  • Learning and development opportunities for continuous growth and upskilling.
  • Employee wellness initiatives focused on physical and mental well-being.
  • Retirement and statutory benefits in line with India regulations.
  • Inclusive, people-first culture with a strong focus on collaboration and ownership.
  • Sponsored certifications and credentials for continued learning.

Interested in this position?

Apply directly on the company website

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