Senior Administrator – Mobility

3 weeks, 1 day ago
Full-time
Senior
DevOps and Infrastructure
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised

Description

  • Manage day-to-day operations, administration, and lifecycle management of enterprise mobile devices, wireless services, and mobility platforms.
  • Administer Omnissa Workspace ONE/UEM, including enrollment, profiles, compliance policies, groups, and app deployment.
  • Maintain Apple Business Manager, Android Enterprise, and zero-touch provisioning processes.
  • Provision, refresh, reclaim, wipe, retire, and redeploy mobile assets.
  • Serve as an escalation resource for enrollment failures, OS issues, app access problems, MFA issues, SIM/eSIM issues, and policy conflicts.
  • Manage carrier activations, suspensions, transfers, porting, plan changes, and roaming.
  • Produce dashboards covering compliance, stale devices, cost usage, lifecycle status, and SLA performance.
  • Create SOPs, knowledge base articles, and automation improvements.
  • Manage enterprise app stores, app packaging, testing, and deployment.
  • Use PowerShell, Python, or bash scripting to automate device provisioning and management tasks.

Requirements

  • 5+ years of experience in enterprise mobility administration.
  • Experience with Workspace ONE, Omnissa, Intune, or JAMF is preferred.
  • Experience with ServiceNow and ITIL workflows.
  • Strong customer-facing communication skills.
  • Bachelor’s degree in computer science, IT, or equivalent experience.
  • Strong understanding of mobile security, identity management, especially Azure AD, and compliance standards.
  • Microsoft Certified: Endpoint Administrator Associate (MD-102) is a plus.
  • JAMF certification is a plus.
  • Security certifications such as SC-900 are a plus.

Benefits

  • Comprehensive health insurance coverage for employees, with optional dependent coverage.
  • Paid time off, company holidays, and additional leave benefits per policy.
  • Flexible work arrangements supporting work-life balance.
  • Learning and development opportunities for continuous growth and upskilling.
  • Employee wellness initiatives and programs focused on physical and mental well-being.
  • Retirement and statutory benefits in line with India regulations.
  • Inclusive, people-first culture with a strong focus on collaboration and ownership.
  • Sponsorship for certifications and credentials for continued learning.

Interested in this position?

Apply directly on the company website

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