Account Manager, Vietnam Based

8 hours, 43 minutes ago
Full-time
Mid Level
Customer and Technical Support
Agoda

Agoda

Agoda is an online travel agency that specializes in providing a vast selection of accommodation options worldwide, ensuring customers access to competitive pricing and a user-friendly booking experience.

Consumer Services
10K-50K
Founded 2005

Description

  • Own and manage a portfolio of hotels across Vietnam.
  • Build and maintain strong partner relationships through calls, emails, and virtual meetings.
  • Drive improvements in supply metrics by analyzing performance and recommending solutions.
  • Activate Agoda products and promotions for partners and track deal performance.
  • Document partner outcomes and performance results.
  • Serve as the main point of contact for escalations within the assigned portfolio.
  • Use Agoda’s digital tools for outreach, logging, and reporting.
  • Participate in training on new tools, processes, and best practices.
  • Support assigned projects, operational tasks, and ad hoc work within scope.

Requirements

  • Minimum 4 years of experience in account management, business development, or a supply/e-commerce role.
  • Native-level Vietnamese and business-level English.
  • Strong communication and negotiation skills.
  • Proven relationship management and B2B engagement experience.
  • Analytical mindset with experience using data to drive decisions and performance outcomes.
  • Comfort working in a digital-first environment using remote portfolio management, call systems, and CRM tools.
  • Self-driven, organized, and able to manage a large portfolio independently.
  • Ability to adapt quickly to changing workflows, tools, and business priorities.

Interested in this position?

Apply directly on the company website

Apply Now

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