Account Coordinator (Automotive OEM)

18 minutes ago
Full-time
Junior
Sales and Business Development
Affinitiv

Affinitiv

Affinitiv provides data-driven marketing and software solutions designed to enhance customer engagement, retention, and business performance for automotive dealerships, utilizing predictive analytics and integrated technology to create a seamless custo...

IT Services
251-1K
Founded 2016

Description

  • Coordinate weekly with the Account Manager to align priorities and deadlines for automotive marketing campaigns.
  • Review outstanding digital and print marketing campaigns and coordinate approval next steps.
  • Provide ROI reporting to the Account Manager as needed.
  • Approve a range of Market Driver programs using spreadsheets for criteria, offers, and budgets.
  • Work directly with Marketing Service Representatives to move Market Drivers through production.
  • Serve as an escalation point when the Account Manager is unavailable.
  • Monitor the campaign pipeline and flag items that require approval or have been pushed back.
  • Update Owner Touch notification offers in the Setup Wizard using account-provided spreadsheets.
  • Review open support tickets weekly with the Account Manager and help complete them.

Requirements

  • 2+ years of automotive retail dealer/vendor customer service experience.
  • Strong written and verbal communication skills with a professional demeanor.
  • Demonstrated record of success with excellent employment references.
  • Ability to thrive under pressure and maintain a positive, problem-solving attitude.
  • Some overnight travel is required.
  • Strong marketing experience is a plus.

Benefits

  • Remote work with the option to work on campus through the Work from Here program.
  • Flexible scheduling and collaboration options for remote or in-person team meetings.
  • Medical, dental, and vision insurance effective day 1.
  • 401(k) benefits effective day 1.
  • Generous PTO.

Interested in this position?

Apply directly on the company website

Apply Now

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