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Product Support Engineer (Hadoop)

1 month, 2 weeks ago
United States
Full-time
Senior
Technical Support Engineer
Database Administration
Apache Spark Bash Debian Hadoop HDFS Hive Impala Kafka Linux LLM Python Scala
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Acceldata

Acceldata

Acceldata provides Enterprise Data Observability solutions to maximize ROI on data investments, ensuring reliability, eliminating blind spots, and reducing spend. Their platform optimizes AI and analytics workloads for leading companies, decreasing cos...

IT Services
51-250
Founded 2018
$106M raised
View All Jobs 10

Description

  • Own complex customer environments and provide product support for Hadoop and Spark-based systems.
  • Provide tier-2/3 support for data and performance issues across the full Hadoop technical stack.
  • Perform deep-dive debugging and optimization of Hadoop clusters, including NiFi, Impala, and Spark jobs.
  • Lead support efforts for Hadoop migrations and upgrades, including post-migration stability and issue resolution.
  • Design and optimize distributed Hadoop-based applications for low-latency, high-throughput big data workloads.
  • Collaborate closely with customer engineering teams to deliver and support high-throughput Hadoop and Spark applications.
  • Mentor junior team members and contribute to team knowledge sharing.
  • Bridge coverage across EST and PST hours and participate in weekend support coverage.

Requirements

  • 5+ years of hands-on experience working in Hadoop environments.
  • Strong technical proficiency in core Hadoop services, including HDFS, YARN, and Hive/Impala.
  • Good working knowledge of Kafka, NiFi, Ambari, and Cloudera Manager internals.
  • Extensive experience troubleshooting and debugging Hadoop components.
  • Advanced Linux skills, including configuring, tuning, and troubleshooting Red Hat and Debian-based distributions.
  • Good to have proficiency in Python, Bash, or Scala for automation and performance monitoring.
  • Ability to adapt working hours to bridge EST and PST coverage.
  • Willingness to provide weekend coverage.
  • Strong desire to tackle difficult technical problems with little or no daily supervision.

Benefits

  • Full-time remote work arrangement.
  • Annual salary range of $80,000 to $100,000.
  • Opportunity to work on mission-critical projects for global enterprise customers.
  • Chance to collaborate with highly capable and ambitious peer groups.
  • Access to tools and resources that support strong job performance.
  • Equal opportunity employer committed to an inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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