Senior UX Strategist

3 days, 8 hours ago
Full-time
Senior
Product Management
Accela

Accela

Accela is the leading provider of productivity and civic engagement software solutions for local, state, and federal government agencies. Their platform offers cloud-based solutions for permitting, licensing, code enforcement, and service request manag...

Internet Software & Services
251-1K
Founded 1999
$234M raised

Description

  • Contribute to and evolve UX strategy across Accela’s platform based on user needs, product goals, and architectural direction.
  • Translate product strategy into experience principles, frameworks, and interaction models for assigned product areas.
  • Drive consistency across workflows, surfaces, and product experiences.
  • Partner in developing research strategies to understand user behaviors, workflows, and unmet needs.
  • Synthesize qualitative and quantitative research insights into actionable design and product recommendations.
  • Define end-to-end user journeys, workflows, and interaction patterns for complex product areas.
  • Provide strategic input into design solutions with alignment to user needs, accessibility standards, and product goals.
  • Collaborate with Product, Engineering, Design, and Product Marketing to align UX strategy with roadmap priorities and technical constraints.
  • Influence product direction through a user-centered perspective and contribute to prioritization and solution decisions.
  • Identify UX gaps and recommend scalable improvements, including workflow simplification and experience consistency.

Requirements

  • 5+ years of experience in UX strategy, product design, or related roles within B2B SaaS or enterprise software.
  • Experience contributing to UX strategy for complex products or multi-surface applications.
  • Strong foundation in user research, interaction design, and experience architecture.
  • Proven ability to collaborate cross-functionally and influence without formal authority.
  • Strong communication skills, including the ability to present to stakeholders and product leadership.
  • Experience working within agile product development environments.
  • Experience in govtech, public sector, or highly regulated enterprise environments (preferred).
  • Experience working on platform or multi-product ecosystems (preferred).
  • Familiarity with accessibility standards such as WCAG 2.1 AA and inclusive design practices (preferred).
  • Exposure to AI-driven UX patterns, conversational interfaces, or emerging interaction models (preferred).

Benefits

  • Annual base salary range of $150,000–$168,000.
  • Eligible for an annual discretionary bonus target.
  • Flexible time off.
  • Comprehensive medical, dental, and vision plans.
  • Family planning benefits.
  • 401(k) retirement savings plan with company match.
  • Health savings account with company contributions.
  • Flexible spending account, life, accident, and disability coverage, business travel insurance, and employee assistance programs.

Interested in this position?

Apply directly on the company website

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