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Senior Client Partner

2 hours, 48 minutes ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Generative AI Salesforce
Apply Now
3Pillar Global

3Pillar Global

3Pillar Global is an innovative product development company that builds breakthrough software products to power digital businesses. They offer a range of services including product strategy, management, user experience design, and software engineering ...

Internet Software & Services
1K-5K
Founded 2006
$26M raised
View All Jobs 29

Description

  • Own relationships with key client stakeholders from engineering leads to executive sponsors.
  • Conduct regular business reviews to monitor client needs, project health, and strategic direction.
  • Advocate for client needs internally and align delivery teams to the right outcomes.
  • Identify technology, AI, automation, and emerging-technology opportunities that create client value.
  • Understand client business objectives and proactively recommend solutions and engagement approaches.
  • Work with solution architects and delivery managers to shape technical proposals.
  • Identify and pursue account expansion through upselling, cross-selling, and new services.
  • Develop and execute account growth strategies with the sales organization.
  • Build account plans, proposals, SOWs, and other engagement documentation.
  • Track account metrics, provide forecasts, and maintain visibility into active projects and pipeline.

Requirements

  • 10+ years of experience in technology consulting or a related field.
  • At least 5 years of revenue-generating experience.
  • Proven track record of retaining and growing client accounts.
  • Strong understanding of SDLC and delivery methodologies.
  • Hands-on comfort using AI tools such as ChatGPT, Claude, or Copilot in daily work.
  • Experience with nearshore and/or offshore delivery models.
  • Excellent communication, presentation, and negotiation skills.
  • Analytical mindset with strong problem-solving skills.
  • Ability to manage multiple accounts independently in a fast-paced environment.
  • Proficiency with Salesforce.
  • Experience working with mid-size to large enterprise clients.
  • Familiarity with consulting frameworks such as value-based selling or solution selling.
  • Domain expertise in healthcare, financial services, or media is preferred.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Employer-paid disability, life, and AD&D insurance.
  • Unlimited PTO.
  • Paid parental leave.
  • 401(k) plan.
  • Flexible work policy.
  • 12 paid holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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