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Customer Success/Account Manager

1 month ago
Philippines
Full-time
Junior
Account Manager
Customer and Technical Support
Digital Marketing E-commerce
Apply Now
Treantly - Outsource to the Philippines

Treantly - Outsource to the Philippines

Treantly offers modern outsourcing services connecting businesses with remote staff in the Philippines to enhance customer experiences.

Professional Services
View All Jobs 30

Description

  • Serve as the primary point of contact for assigned client accounts.
  • Build and maintain strong, long-term client relationships based on trust and results.
  • Take full ownership of client performance and ensure goals are met or exceeded.
  • Proactively identify opportunities to improve client outcomes, retention, and growth.
  • Collaborate with internal teams such as creative and marketing to deliver high-quality outputs.
  • Monitor account performance and provide strategic recommendations to clients.
  • Communicate updates, insights, and results clearly and consistently.
  • Address client concerns and resolve issues in a timely and professional manner.

Requirements

  • 1–4+ years of experience in Customer Success, Account Management, or Client Services, with flexibility for high-potential candidates.
  • Experience managing client relationships or handling client-facing responsibilities.
  • Exposure to fast-paced, results-driven environments.
  • Experience in a digital marketing, advertising, or creative agency is preferred.
  • Background in eCommerce or performance marketing is preferred.
  • Experience working with international or North American clients is preferred.
  • Strong ownership mindset and growth potential.
  • Ability to thrive in a fast-paced, client-facing environment.

Benefits

  • Opportunities for growth and advancement.
  • Competitive compensation package.
  • Maxicare HMO coverage.

Interested in this position?

Apply directly on the company website

Apply Now

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