Zscaler

Zscaler

Zscaler is a cybersecurity pioneer providing industry-leading CASB and SASE solutions, revolutionizing internet security with a cloud-based platform that protects users worldwide.

Internet Software & Services
1K-5K
Founded 2007

Description

  • Assess customer requirements and recommend configuration and implementation approaches for Zscaler products and solutions.
  • Develop tailored customer strategies in partnership with client stakeholders.
  • Collaborate with the broader Zscaler Professional Services team to support successful project delivery and customer outcomes.
  • Work directly with customer cyber and network security teams to provide configuration guidance, best practices, and integration recommendations.
  • Lead testing and troubleshooting efforts across customer environments.
  • Escalate critical issues to Zscaler Support, Engineering, and Cloud Operations when needed.
  • Provide regular status updates for incidents and projects.
  • Respond to after-hours Severity 1 issues and travel as needed to meet customer goals.

Requirements

  • Active U.S. Government Public Trust security clearance, with maintenance of the clearance required for continued employment.
  • 6+ years of experience as a Resident Engineer, Professional Services Consultant, Architect, or Support Engineer.
  • Deep familiarity with IPSEC, GRE, HTTP/HTTPS, and DNS protocols, plus proxy, SSL inspection, and authentication systems such as SAML, LDAP, or SCIM.
  • Experience with installation, configuration, and administration of routers, firewalls, IPS/IDS, and operating systems including macOS, iOS, Android, Linux, and Windows.
  • Technical proficiency in network troubleshooting using tools such as Wireshark, tcpdump, and Traceroute.
  • Direct experience with U.S. Government and DoD/DoW programs and acquisitions is preferred.
  • Experience with Zscaler solutions, cloud environments such as Azure, AWS, or GCP, and hypervisors like VMware, Hyper-V, or KVM is preferred.
  • Relevant certifications such as CCNP, JNCIP, PCNSA, CISSP, or CCSP are preferred.
  • Remote U.S. role requiring EST working hours.

Benefits

  • Base salary range of $140,000 to $200,000 USD.
  • Commission, bonus, and equity may be available in addition to base pay.
  • Comprehensive health plans.
  • Vacation and sick time off plans.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks and other employee benefits.

Interested in this position?

Apply directly on the company website

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