Director of CS Enablement

8 hours, 57 minutes ago
Full-time
Lead
Customer and Technical Support
Zscaler

Zscaler

Zscaler is a cybersecurity pioneer providing industry-leading CASB and SASE solutions, revolutionizing internet security with a cloud-based platform that protects users worldwide.

Internet Software & Services
1K-5K
Founded 2007

Description

  • Establish and execute a global enablement strategy aligned with organizational goals.
  • Oversee scalable learning initiatives such as new hire onboarding, product training, bootcamps, and technical enablement.
  • Lead, mentor, and grow a team of Enablement Program Managers and Instructional Designers.
  • Use data and feedback to improve programs, close skill gaps, and increase effectiveness.
  • Partner with Customer Success leadership, Product, and other cross-functional teams to align enablement with business objectives.
  • Equip global teams with the skills, knowledge, and tools needed to improve customer outcomes.

Requirements

  • 5+ years of experience managing teams and delivering enablement and training programs.
  • Proven strategic leadership experience in a global, high-growth, outcome-driven environment.
  • Deep expertise in networking, security, and/or cloud industries.
  • Exceptional project management skills with the ability to deliver complex work under tight deadlines.
  • Strong presentation and storytelling skills for both technical and executive audiences.
  • Proven ability to partner with senior executives and cross-functional stakeholders to influence business outcomes (preferred).
  • Hands-on experience with instructional design principles and Learning Management Systems (LMS) (preferred).
  • Experience building onboarding frameworks and continuous learning programs across global teams (preferred).

Benefits

  • Various health plans.
  • Time off plans for vacation and sick time.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks, and more.

Interested in this position?

Apply directly on the company website

Apply Now

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