Shift Manager | Riyadh Air

7 hours, 17 minutes ago
Full-time
Lead
Customer and Technical Support
Ziphire

Ziphire

Ziphire offers AI-enabled recruitment services that streamline the hiring process, allowing businesses to efficiently recruit top talent for both full-time and part-time positions while saving time and resources.

Professional Services
1-10

Description

  • Oversee daily line operations during peak hours to maintain smooth service delivery.
  • Manage staff schedules and ensure appropriate coverage for operational needs.
  • Ensure service standards are met consistently across the team.
  • Train and mentor team members to support performance and development.
  • Foster a collaborative team environment that encourages excellence and innovation.
  • Respond to guest feedback and resolve service issues quickly and effectively.
  • Communicate and coordinate with other departments to improve the overall guest experience.
  • Lead day-to-day team activities while maintaining operational efficiency under pressure.

Requirements

  • Degree in Hospitality Management or a related field preferred.
  • Experience in hospitality management.
  • Proven leadership experience in fast-paced environments.
  • Experience in team management.
  • Experience in customer service.
  • Strong communication skills.
  • Strong problem-solving skills.
  • Ability to work under pressure.
  • Commitment to service excellence.
  • Passion for the hospitality industry.

Benefits

  • Opportunity to join a pioneering brand in the hospitality sector.
  • Chance to contribute to an organization that values innovation.
  • Focus on employee growth.
  • Opportunity to help shape the service culture.
  • Involvement in redefining air travel experiences.

Interested in this position?

Apply directly on the company website

Apply Now

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