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Senior DevOps / Platform Reliability Engineer

3 hours, 30 minutes ago
United States
Full-time
Senior
DevOps Engineer
DevOps and Infrastructure
Argo CD AWS Bash CDN CI/CD CircleCI Cloudflare GitHub GitHub Actions GitLab CI Grafana HIPAA Jenkins JIRA Kafka Kubernetes Linux LLM Microservices Network Security OpenID Connect OpenTelemetry PagerDuty Prometheus Python Redis Secrets Management Serverless Terraform WAF
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Zingtree

Zingtree

Zingtree is a B2B toolkit that offers interactive decision trees and troubleshooters to streamline workflows for contact center agents. Their conversational workflow software enhances agent productivity by providing real-time scripting, advanced report...

Professional Services
51-200
Founded 2014
$18M raised
View All Jobs 3

Description

  • Own and evolve GitHub Actions CI/CD pipelines with OIDC authentication and safe, reversible deployments for microservices and agentic workloads.
  • Automate cloud infrastructure provisioning using Terraform, CloudFormation, and other infrastructure-as-code tools.
  • Operate and scale the EKS and Argo CD platform, including autoscaling, ingress, secrets, backups, runtime guardrails, and enterprise multi-tenant isolation.
  • Manage edge, network, and security services across Cloudflare, CloudFront, API Gateway, load balancers, Route 53, and AWS network controls.
  • Operate Aurora MySQL, Redis, S3, and MSK/Kafka, including backups, point-in-time recovery, multi-AZ disaster recovery, and RTO/RPO alignment.
  • Build Lambda-based event-driven workloads where appropriate.
  • Develop observability using Prometheus, Grafana, and OpenTelemetry, including telemetry for LLM and agentic systems.
  • Strengthen SOC 2 and HIPAA security and compliance through IAM, secrets management, supply-chain security, scanning, monitoring, and evidence automation.
  • Drive cloud and LLM FinOps initiatives, including cost attribution, tagging, savings plans, and cost controls.
  • Design AI-enabled operations capabilities, including auto-remediation, incident triage, MCP integrations, AI observability, and guardrails for AI-generated infrastructure changes.

Requirements

  • 5+ years of DevOps, SRE, or Platform Engineering experience operating production AWS systems.
  • Strong CI/CD experience with GitHub Actions, GitLab CI, Jenkins, or CircleCI; deep experience with GitHub Actions and OIDC-based cloud authentication is ideal.
  • Hands-on production EKS experience, including autoscaling, ingress, secrets management, and cluster upgrades.
  • Experience operating Argo CD at scale.
  • Deep Terraform experience and familiarity with CloudFormation, Ansible, or other infrastructure-as-code tools.
  • Strong AWS networking knowledge, including multi-account VPCs, subnets, routing, security groups, NACLs, Route 53, ACM, and load balancers.
  • Experience operating Aurora/RDS MySQL, ElastiCache/Redis, S3, and Kafka/MSK, including backups, PITR, migrations, lifecycle management, topics, consumer groups, and schema registries.
  • Strong observability experience with Prometheus, Grafana, and OpenTelemetry.
  • Experience with Cloudflare services, including WAF, Bot Management, Rate Limiting, and Zero Trust/Access, plus CloudFront.
  • Proficiency with Lambda, event-driven architectures, Python, Bash, Linux, IAM, KMS, secrets management, vulnerability scanning, and compliance tooling.
  • Experience operating production LLM or ML workloads, such as LiteLLM, Bedrock, pgvector, prompt caching, or evaluation systems (preferred).
  • Experience building MCP servers or deploying production agent frameworks such as LangGraph or CrewAI (preferred).

Benefits

  • Competitive compensation package.
  • Health, dental, and vision coverage with 100% of employee premiums and 75%–80% of dependent premiums covered for most plans.
  • 401(k) retirement plan with no current employer match.
  • Paid parental leave.
  • Unlimited PTO.
  • Flexible remote work from anywhere.
  • Up to $200 per month for co-working.
  • Up to $500 home office setup stipend plus $100 per month for internet, phone, and related expenses.

Interested in this position?

Apply directly on the company website

Apply Now

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