Sr. Technical Writer (India)

3 weeks, 1 day ago
Full-time
Senior
Technical Writing and Documentation
Zimperium

Zimperium

Mobile Security Solutions | Complete Mobile Security for Apps and Devices Zimperium is the only mobile security platform purpose built for enterprise, securing both mobile devices and applications so they can securely access data. Zimperium is a leadin...

Professional Services
251-1K
Founded 2010
$60M raised

Description

  • Author internal and customer-facing documentation for highly technical products.
  • Create release notes, user guides, API documentation, and other documentation deliverables.
  • Work with developers, product managers, customer support, and sales to understand software releases and deliverables.
  • Research, analyze data, and test new and existing software to develop accurate documentation content.
  • Translate complex technical concepts into clear, concise English for customer-facing materials.
  • Ensure documentation meets standards for task orientation, accuracy, completeness, clarity, organization, retrievability, and visual effectiveness.
  • Communicate issues promptly and seek support to meet software release deadlines.
  • Manage multiple projects and priorities simultaneously.
  • Continuously improve the quality of product documentation.
  • Work independently while remaining detail-oriented, organized, and collaborative.

Requirements

  • 5+ years of experience in software technical documentation.
  • Prior experience authoring documentation for software products.
  • Bachelor's degree (BS/BA) in Computer Science or a relevant field.
  • Experience as a technical writer in an agile software development environment.
  • Experience writing API documentation.
  • Experience with Jira and Confluence.
  • Experience using image capture tools and PowerPoint to explain concepts when needed.
  • Strong ability to make complicated concepts easy to understand.
  • Ownership mindset, a can-do attitude, and the ability to meet aggressive deadlines.
  • Experience with IT security technologies and mobile operating systems such as iOS and Android is highly desirable.
  • Experience with Oxygen XML Editor is a plus.
  • Experience with Markdown and Slate HTML documentation is a plus.

Interested in this position?

Apply directly on the company website

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