Lead Sr. Business System Analyst

3 hours, 48 minutes ago
Full-time
Lead
Business Intelligence
Zeta Global

Zeta Global

Zeta Global provides an AI-powered marketing cloud that enables enterprises to acquire, grow, and retain customers through precision marketing, leveraging data science, advanced analytics, and machine learning to create optimized customer experiences.

Media
1K-5K
Founded 2007

Description

  • Lead project scoping by gathering requirements, understanding client workflows, and conducting gap analysis.
  • Define solution recommendations in collaboration with architects and developers.
  • Estimate project impact in terms of resources and hours.
  • Document functional specifications and requirements throughout the project lifecycle.
  • Author and manage internal tickets for communication and execution tracking.
  • Serve as an internal subject matter expert on the solution.
  • Collaborate with development, QA, production support, and client teams through project delivery.
  • Support QA and UAT to ensure requirements are met.
  • Manage multiple competing priorities with strong organization and communication.
  • Provide guidance to client success teams on technical capabilities, staffing, and infrastructure needs.

Requirements

  • Management experience in similar roles.
  • Experience contributing to project documentation, including business requirements documents, specifications, SOWs, and LOEs.
  • Ability to understand and represent end-user needs in a software development environment.
  • Strong consultative and advisory skills.
  • Excellent written and verbal communication skills.
  • Strong MS Office skills, including Word, Excel, and PowerPoint.
  • Ability to assess marketing and strategic needs and translate them into technical requirements.
  • Ability to communicate complex technical concepts to technical and non-technical audiences.
  • Experience as a subject matter expert who can support processes and implement new products or major modifications from start to finish.
  • Web services experience with RESTful APIs is desired.
  • 5+ years of experience with software implementation from requirements through design, development, and user acceptance.
  • Bachelor's degree or higher in a technology-related field, or relevant software implementation experience.
  • 4+ years of experience using Snowflake.

Benefits

  • Unlimited PTO.
  • Excellent medical, dental, and vision coverage.
  • Employee equity.
  • Employee discounts.
  • Virtual wellness classes.
  • Pet insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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