Business System Analyst - Salesforce Commerce Cloud & CRM - Medical devices

2 months, 2 weeks ago
Full-time
Mid Level
Business Intelligence
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009

Description

  • Design, validate, train, and support CRM system processes and change management.
  • Drive continuous improvement of CRM, ecommerce, and portal systems in a regulated environment.
  • Support and troubleshoot digital portals for customers, partners, or employees.
  • Manage stakeholder issues and requests through an IT ticketing system.
  • Collaborate on integration of ecommerce, portal, and CRM systems.
  • Translate technical information for technical and non-technical audiences.
  • Apply analytics to support system performance and business needs.
  • Participate in project management activities using tools such as Jira and Confluence.

Requirements

  • At least 3 years of experience in the medical device industry or medical field.
  • Experience establishing and driving continuous improvement of CRM, ecommerce, and portal systems.
  • Experience with CRM system design, validation, training, and change management.
  • Experience with Salesforce Commerce Cloud or similar experience platforms is mandatory.
  • Salesforce administrator experience is preferred.
  • Experience using an IT ticketing system for stakeholder management.
  • Experience designing and supporting customer, partner, or employee-facing digital portals.
  • Strong analytical and troubleshooting skills.
  • Experience integrating ecommerce, portal, and CRM systems.
  • Familiarity with analytics and project management tools such as Atlassian Jira and Confluence is a plus.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Grupo QuintoAndar| Gerente de Dados & Analytics

QuintoAndar 1K-5K Real Estate

Lidere a área de BI/DataOps do Grupo QuintoAndar, maior ecossistema imobiliário da América Latina, garantindo dados confiáveis e soluções analíticas escaláveis para apoiar decisões estratégicas e operacionais em uma empresa presente em seis países.

Power BI SQL Tableau
4 hours, 16 minutes ago

GTM Analytics Lead

Thatch 51-200 information technology & services

Thatch is hiring a GTM Analytics leader within Revenue Strategy to measure commercial performance, govern GTM data, and provide analysis for forecasting, planning, and executive decisions at a distributed, early-stage healthcare technology company.

CRM SQL
4 hours, 46 minutes ago

Payer Analytics Consultant

Abacus Insights 51-250 Insurance

Abacus Insights is hiring a client-facing Payer Analytics Consultant to deliver data models, dashboards, and analyses that help health plans improve payment integrity, provider performance, and payer operations.

Databricks Generative AI Power BI Python Snowflake SQL Tableau
1 day, 4 hours ago

Business Analytics Manager

Podean is seeking a Business Analytics Manager to deliver actionable marketplace performance insights and support data-driven strategies for clients across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms.

Power BI SQL Tableau
2 days, 4 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers