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Disruption Partnerships Manager

2 months, 1 week ago
United Kingdom
Full-time
Junior
Partnerships Manager
Product Management
Confluence Cybersecurity JIRA Salesforce
Apply Now
ZeroFox

ZeroFox

ZeroFox provides cutting-edge external cybersecurity solutions powered by AI and human intelligence to proactively defend organizations from threats beyond the corporate perimeter.

Internet Software & Services
251-1K
Founded 2013
$160M raised
View All Jobs 4

Description

  • Support the development and management of strategic relationships with social networks, domain registrars, hosting platforms, and other service providers.
  • Execute day-to-day partnership operations, including partner communications, SLA tracking, and escalation management.
  • Help improve workflows and processes that increase the speed and efficiency of scam, impersonation, and brand infringement remediation.
  • Serve as a point of contact for partner-related operational issues and coordinate resolution with internal teams.
  • Collaborate with Product and Engineering to gather partner feedback, document integration needs, and support platform enhancements.
  • Monitor and report on partnership metrics such as takedown success rates, response times, and partner engagement.
  • Stay current on trends, regulations, and best practices in trust and safety, content moderation, and online abuse.
  • Support negotiation and ongoing management of partner agreements and operational frameworks.

Requirements

  • 2+ years of experience working in or with trust and safety teams at major social networks, domain registrars, or hosting platforms, with relationships that can be leveraged immediately.
  • Demonstrated ability to build and maintain relationships with external organizations and cross-functional internal teams.
  • Strong understanding of online trust and safety operations, including content moderation, abuse reporting, and takedown processes.
  • Strong organizational and project management skills, with the ability to manage multiple workstreams and partners simultaneously.
  • Clear and effective communication skills for conveying operational and technical concepts to diverse audiences.
  • Problem-solving mindset with strong attention to detail and the ability to operate independently in a fast-paced environment.
  • Proficiency with collaboration and tracking tools such as Salesforce, JIRA, Confluence, or similar.
  • Bachelor’s degree in Business, Communications, Cybersecurity, Law, or a related field, or equivalent practical experience.
  • Genuine passion for cybersecurity and an understanding of online abuse typologies such as scams, impersonation, and brand infringement (preferred).
  • Comfort operating in a high-velocity, ambiguous environment and taking initiative without heavy direction (preferred).
  • Analytical ability to interpret partner performance data and identify process improvements (preferred).
  • Experience supporting or managing API-based integrations and technical partnership workflows (preferred).
  • Familiarity with legal and compliance considerations related to digital risk, content removal, and cross-border data sharing (preferred).
  • Creative approach to problem-solving and translating partner insights into actionable product feedback (preferred).

Benefits

  • Community-driven culture with employee events.
  • Generous time off.
  • Comprehensive health benefits.
  • 401(k) plan with employer match.
  • Respectful, nourishing work environment where every opinion is heard.
  • Inclusive culture with equal employment opportunity.
  • Mission-oriented, collaborative team environment.
  • Opportunities to work in a growing company with fresh private equity funding and expanding investment in AI.

Interested in this position?

Apply directly on the company website

Apply Now

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