RemoteLeaf Logo
Log in Sign up

Senior Cloud Architect, Field Engineering (GenAI Focus)

2 hours, 46 minutes ago
Sweden, United Kingdom, Estonia, Ireland, Netherlands, Portugal, Israel
Full-time
Senior
Solutions Architect
Software Development
AWS AWS CDK Azure GCP Generative AI JIRA Kubernetes MLOps OpenSearch
Apply Now
Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007
View All Jobs 108

Description

  • Lead hands-on delivery for GenAI implementation engagements, funded implementation projects, technical proof-of-value engagements, and other customer-facing AI initiatives.
  • Translate customer goals into practical architectures, implementation plans, and measurable technical outcomes.
  • Build, configure, and validate AWS-native AI and data solutions with an emphasis on production-ready architectures and services.
  • Own technical execution from discovery through delivery, including design reviews, workshops, implementation support, and executive-ready readouts.
  • Support product adoption by helping customers implement and integrate DoiT products within AI engagements and broader cloud initiatives.
  • Contribute to new logo acquisition and install base expansion through technical consulting, implementation work, and proof-of-value activities.
  • Strengthen partner leadership by collaborating with AWS partner teams and supporting funded programs.
  • Identify reusable assets, patterns, and standard delivery approaches that can be turned into playbooks, templates, and offerings.
  • Partner cross-functionally with Solution Engineers, Account Managers, Customer Success Managers, Engagement Managers, and partner teams to scope and deliver work.
  • Maintain clear visibility into active work, risks, dependencies, and next steps using the team’s operating systems and workflows.

Requirements

  • Experience in customer-facing cloud architecture, technical consulting, solutions delivery, or field engineering.
  • Hands-on experience with AWS in real customer environments.
  • Working knowledge of modern AI and GenAI architectures on AWS, particularly Amazon Bedrock, retrieval-augmented generation (RAG) patterns, vector databases, and agentic AI design patterns.
  • Familiarity with AWS CDK or similar infrastructure-as-code tools for deploying AI workloads.
  • Ability to move between technical depth and customer-facing communication with ease.
  • Experience leading workshops, discovery sessions, implementation activities, or technical proof-of-values.
  • Strong judgment in ambiguous environments and the ability to simplify, prioritize, and move work forward without heavy process overhead.
  • Comfort working across sales, delivery, customer success, product, and partner stakeholders.
  • Natural ownership mentality with the ability to escalate early, resolve quickly, and own the outcome.
  • Preferred experience delivering GenAI workshops, technical assessments, or customer implementation engagements.
  • Preferred experience with AWS Migration Acceleration Program (MAP), partner-funded implementation programs, or similar structured cloud adoption programs.
  • Preferred experience building reusable technical assets, templates, or playbooks that improved delivery leverage.
  • Preferred experience with Amazon SageMaker for MLOps workflows, model monitoring, or custom model deployment.
  • Preferred familiarity with agentic AI frameworks such as AgentCore, Strands, or similar orchestration tools.
  • Preferred hands-on experience with vector databases such as Aurora pgvector or OpenSearch in production RAG architectures.
  • AWS cloud certifications are a plus.
  • Preferred experience with DoiT products, cloud cost optimization, Kubernetes, data engineering, or platform modernization.

Benefits

  • Unlimited vacation.
  • Flexible working options and remote work.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.
  • Peer recognition program.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Nice Côte d'Azur

Senior Solutions Architect

Nice Côte d'Azur Hotels, Restaurants & Leisure

NiCE is hiring a Solutions Architect to support CXone enterprise customers on custom deployment projects from pre-sales through onboarding, with the goal of translating customer needs into effective cloud-based solution designs.

Canada Senior Solutions Architect
NLP
1 hour, 46 minutes ago
RemoteWoman

Senior Solutions Architect

RemoteWoman 1-10 Internet Software & Services

Upsun is hiring a Senior Solutions Architect to help launch its new AI-native software development platform by leading technical discovery, solution design, and early customer adoption.

United States Canada Full-time Senior Solutions Architect
CI/CD
2 hours, 16 minutes ago
Databricks

Solutions Architect - Field Engineering (GCC)

Databricks 1K-5K IT Services

Databricks is hiring a Senior Solutions Architect to partner with strategic global enterprise customers on data and AI architecture, delivery, and adoption within its Global Capability Center field engineering team.

India Full-time Lead Solutions Architect
Apache Spark AWS Azure Databricks GCP Generative AI Java Machine Learning MLflow Python R Scala SQL
2 hours, 16 minutes ago
Alpha FMC

Solution Architect - Wealth Management Technology

Alpha FMC 251-1K Professional Services

Alpha Group is seeking an experienced Solution Architect to help its Wealth Management Technology practice design and deliver technology transformation solutions for wealth management firms across the advisor-facing value chain.

United States Full-time Senior Solutions Architect
$125k-$186k
Agile AWS Azure CRM GCP Salesforce Apex Snowflake
2 hours, 31 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers