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Applied AI Engineer -Poland(Remote)

2 hours, 12 minutes ago
Indonesia, Europe, Middle East, Asia, Africa
Full-time
Senior
AI Engineer
Software Development
AWS Azure CRM ERP GCP Generative AI Go Kubernetes Microservices Neo4j OAuth Python React REST API Rust Secrets Management Terraform TypeScript
Apply Now
Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007
View All Jobs 46

Description

  • Own internal tools end to end, from problem discovery through design, implementation, deployment, and iteration.
  • Build full-stack solutions using Python and Go services, TypeScript and React interfaces, event-driven integrations, and GCP infrastructure.
  • Integrate third-party SaaS platforms and cloud APIs using REST, webhooks, OAuth, and event-driven patterns.
  • Build and maintain workflow automation and business process orchestration as observable, named flows.
  • Use AI tooling across the development lifecycle for specification, coding, and review while owning the final output.
  • Review AI-generated code for correctness, security, and type safety before release.
  • Operate shipped systems in production, including monitoring, reliability, cost, and failure mode management.
  • Contribute to shared engineering standards, playbooks, and internal tooling.

Requirements

  • Typically 3-9 years of professional software engineering experience.
  • Experience shipping and operating production software with real users from brief to deployment.
  • Proficiency in Python or Go, with the ability to own a service from design to Cloud Run deployment.
  • Proficiency in TypeScript and React for building UI-complete features such as dashboards or admin tools.
  • Experience deploying and operating on GCP, including IAM, secrets management, Cloud Run, and deployment pipelines.
  • Experience integrating multiple third-party platforms in production using REST APIs, webhooks, OAuth flows, and event-driven patterns.
  • Strong security hygiene, including no hardcoded credentials, use of secrets management, and no PII in logs.
  • Active use of AI tooling such as Claude Code or equivalent across the full SDLC, with critical review of AI-generated output.
  • Experience with workflow automation platforms such as n8n or Zapier is preferred.
  • Experience with BPMN or workflow engines such as Camunda or Temporal is preferred.
  • Systems-level programming experience, including async runtimes, IPC, process lifecycle, or protocol clients, is preferred.
  • Experience with graph algorithms or graph databases such as Neo4j or Cypher is preferred.
  • Experience with Rust or Tauri for desktop application development is preferred.
  • Infrastructure as code experience with Terraform is preferred.
  • Experience integrating LLM APIs, including prompt design and tool use, is preferred.
  • Awareness of AI safety and compliance topics such as data boundaries, output risk, and regulatory considerations is preferred.

Benefits

  • Remote work based in Eastern Europe or Indonesia.
  • Unlimited PTO.
  • Flexible working options.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.

Interested in this position?

Apply directly on the company website

Apply Now

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