Digital Consulting Architect, CPQ

4 months ago
Full-time
Lead
Software Development
Zaelab

Zaelab

Zaelab is a premier B2B commerce consultancy specializing in modern and innovative solutions. They excel in Salesforce Commerce Cloud, SAP Commerce Cloud, and commercetools, helping enterprises enhance digital commerce experiences and drive profitabili...

Professional Services
51-250
Founded 2010

Description

  • Serve as the primary technical authority for CPQ and Quote-to-Cash initiatives in client-facing architectural discussions and solution reviews.
  • Lead end-to-end CPQ strategy, architecture, and delivery execution aligned to client revenue models and transformation goals.
  • Design and document Quote-to-Cash solutions covering product modeling, pricing, discounting, approvals, contracts, and order fulfillment.
  • Lead the architecture and functional design of custom product configurators, including Logik.ai on ServiceNow.
  • Design secure and scalable integrations with commerce platforms, ERP systems, CDPs, middleware, and other enterprise systems.
  • Conduct business and technical discovery, current-state assessments, future-state roadmap definition, and gap analysis.
  • Lead business process mapping sessions and create functional and architectural documentation.
  • Support hands-on configuration, development, technical problem-solving, and troubleshooting alongside delivery teams.
  • Mentor consultants, developers, and analysts on CPQ architecture, platform capabilities, and delivery best practices.
  • Partner with Sales and Solution Engineering on pre-sales scoping, solution proposals, and stakeholder communication.

Requirements

  • 8+ years of experience in enterprise consulting or solution architecture, including complex platform implementations and integrations.
  • 3+ years of focused experience in CPQ, Quote-to-Cash, B2B Commerce, or complex product configurations.
  • Proven experience designing and delivering custom CPQ or product configurator solutions.
  • Experience integrating CPQ with CRM, ERP, commerce platforms, and middleware.
  • Hands-on experience with JavaScript, REST/SOAP, APIs, and other modern web and integration technologies.
  • Experience in digital commerce, service modernization, or customer experience transformation is a strong plus.
  • Manufacturing and B2B background is nice to have.
  • Demonstrated ability to engage senior stakeholders and translate complex requirements into actionable architectural plans.
  • Proven experience designing or implementing AI-driven workflows or using AI insights to improve service operations.
  • Certified System Administrator within 60 days.
  • Certified Application Developer within 90 days.
  • Certified Implementation Specialist – Sales & Order Management (SOM).
  • Certified Implementation Specialist – Customer Service Management (CSM).
  • Certified Implementation Specialist – Field Service Management (FSM).
  • ServiceNow CPQ / Product Configuration (Logik.ai) certification or equivalent CPQ certification.
  • Certified Technical Architect within the first year.
  • Equivalent certifications such as Salesforce CPQ Specialist, Salesforce Revenue Cloud Consultant, Salesforce Architect, Salesforce Service Cloud Consultant, or Salesforce Field Service Lightning.

Benefits

  • Unlimited vacation/PTO.
  • Full health benefits and a 401(k) fixed percentage plan in the USA.
  • RRSP retirement plan in Canada.
  • Fully remote, distributed team environment.
  • Paid parental leave.
  • Ongoing training and education opportunities.
  • Inclusive, accessible culture with accommodations available.
  • 0% bureaucracy culture focused on responsibilities rather than title.

Interested in this position?

Apply directly on the company website

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