RemoteLeaf Logo
Log in Sign up

Technical Account Manager

3 weeks, 1 day ago
Mexico, Argentina, Brazil, Chile, Colombia
Full-time
Senior
Technical Account Manager
Customer and Technical Support
Apache CSS Go HTML JavaScript JSON MongoDB MySQL Nginx Node.js OpenAPI Oracle PostgreSQL Postman Python REST API SOAP XML
Apply Now

Yuno

Yuno is a payment orchestration and financial infrastructure platform for global businesses. It centralizes payment methods, PSPs, fraud tools, routing, reconciliation, checkout, payouts, and other payment workflows through a single API.

Payment Processing Software
51-200
Founded 2022
View All Jobs 24

Description

  • Serve as the senior technical point of contact for strategic accounts and own escalations on complex integration issues.
  • Lead high-level technical discussions with customer leadership on strategy, trade-offs, incident management, and risk mitigation.
  • Define and implement best practices for technical onboarding, integration delivery, and account health monitoring.
  • Build deep understanding of each customer's business model, technical stack, and operational needs to proactively identify value opportunities.
  • Partner with developers and senior engineers to provide technical guidance and support solution design.
  • Collaborate with Product and Development teams to customize platform capabilities and incorporate customer feedback into the roadmap.
  • Work with Sales, Partnerships, and Finance to support account retention and regional growth.
  • Monitor integration progress and ramp-up milestones across the team to ensure consistent, high-quality delivery.
  • Lead and mentor a team of TAMs while setting standards for technical partnership and customer support.
  • Champion the LATAM customer base internally and bring regional insights into strategic discussions.

Requirements

  • Fluency in English.
  • 5+ years of experience in technical account management or integration engineering, preferably in fintech or payments.
  • Proven experience leading or mentoring technical teams.
  • Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools such as Postman, SoapUI, or Swagger.
  • Proficiency in web fundamentals including HTML, CSS, JavaScript, RESTful APIs, and modern frameworks.
  • Hands-on experience with at least one server-side language such as Golang, Python, Node.js, or equivalent.
  • Familiarity with server and database technologies such as Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar.
  • Strong analytical, problem-solving, and project management skills.
  • Excellent organizational skills with the ability to manage multiple accounts, team priorities, and concurrent projects.
  • Clear communication with technical and non-technical stakeholders at all seniority levels.
  • Experience with ticketing systems is a plus.

Benefits

  • Competitive compensation.
  • Remote work from anywhere.
  • One-time home office bonus to help set up your workspace.
  • Work equipment provided.
  • Stock options.
  • Health plan available wherever you are.
  • Flexible days off.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

AHEAD

Senior Technical Consultant, Observability

AHEAD 1K-5K IT Services

AHEAD is hiring a Senior Technical Consultant to advise enterprise clients on observability strategy, architecture, and delivery for complex digital platforms.

India Full-time Senior Implementation Consultant Technical Account Manager
Ansible Datadog Elasticsearch Go Grafana Helm Honeycomb Jaeger Java JavaScript Kubernetes Microservices .NET New Relic OpenTelemetry Prometheus Python Splunk Terraform
1 hour, 9 minutes ago
Inspiroz

Business Technology Specialist

Inspiroz 51-250 Internet Software & Services

Inspiroz is hiring a Business Technology Specialist to support a fast-growing commercial property management client by coordinating and executing technology integrations for newly acquired offices nationwide.

United States Full-time Mid Level Implementation Engineer Technical Account Manager
$70k-$100k
4 hours, 57 minutes ago
Block

Global Technical Account Management Lead, Cash App Pay, Afterpay & Clearpay

Block 10K-50K Capital Markets

Block is hiring a leader for its global Technical Account Management team supporting Cash App Pay, Afterpay, and Clearpay merchants, to drive post-sales technical partnership, merchant health, and commercial growth.

United States Full-time Lead Technical Account Manager
$143k-$236k
E-commerce Google Tag Manager
5 hours, 59 minutes ago
Quantum-Si

Senior Field Application Scientist, Northwest AMR

Quantum-Si 51-250 Pharmaceuticals

Quantum-Si is hiring a Senior Field Application Scientist to serve as the technical product and application expert supporting sales and customers in proteomics-focused product evaluations, onboarding, training, and troubleshooting.

United States Full-time Senior Technical Account Manager Technical Support Engineer
$140k-$170k
CRM Salesforce
11 hours, 31 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers