RemoteLeaf Logo
Log in Sign up

Junior Client Success Manager

4 months ago
United States
Full-time
Entry Level
Customer Success Manager
Customer and Technical Support
Digital Marketing Salesforce
Apply Now
Ylopo

Ylopo

Ylopo provides cutting-edge AI-powered digital marketing services for real estate professionals, enhancing lead generation and engagement through automation and machine learning.

Professional Services
51-250
Founded 2013
View All Jobs 8

Description

  • Meet with clients one-on-one to provide support, training, product knowledge, and account reviews.
  • Manage retention efforts for clients who have cancelled or are at risk of cancelling.
  • Deliver warm, well-documented handoffs to internal teams such as marketing, client growth, and website development.
  • Advocate for client needs and communicate effectively with internal teams on their behalf.
  • Speak confidently and professionally with clients across email, phone, and Zoom.
  • Resolve client issues with urgency and follow through to completion.
  • Maintain accurate and timely documentation of client interactions in Salesforce and internal systems.
  • Support clients through setup and help them use the platform effectively.

Requirements

  • Undergraduate degree preferred, ideally in business or communications.
  • Previous experience in a support or customer service role.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work independently toward deadlines.
  • Strong project coordination skills.
  • Strong written and verbal communication skills and ability to work well in a small group setting.
  • Professional manner and consistent work habits with a strong work ethic.
  • Positive demeanor, trustworthy character, and the ability to take initiative.
  • Ability to understand and convey detailed information about services and systems.
  • Understanding of real estate and the real estate profession is a plus, but not required.

Benefits

  • Starting salary of $50,000-$55,000.
  • Bonus opportunity of 25% of base salary OTE.
  • Commitment to personal development and continuous learning.
  • Guidance and support from the Executive Team.
  • Excellent leadership and mentoring for all career levels.
  • Team-building events, lunches, happy hours, and other company-wide events.
  • Supportive, caring environment focused on growth and recognition of strong performance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

ShipBob

Lead Merchant Success Manager

ShipBob 251-1K Air Freight & Logistics

ShipBob is seeking a Lead Merchant Success Manager to own account strategy for enterprise ecommerce merchants, driving expansion, retention, operational improvements, and executive partnerships.

United States Full-time Lead Customer Success Manager
$101k-$169k
E-commerce
2 hours, 14 minutes ago
A

Work From Home - Client Support Manager

AO Garcia Agency Insurance

Global Elite Empire Consultants is recruiting for a remote client service leadership role focused on delivering exceptional customer experiences and leading teams while supporting flexible career growth.

United States Mid Level Customer Success Manager
2 hours, 29 minutes ago
Strive Pharmacy

Customer Success Manager

Strive Pharmacy 11-50 Health Care Providers & Services

Strive Pharmacy is seeking a remote Customer Success Manager in the EST time zone to manage clinic and health-system relationships, improve retention and satisfaction, and identify growth opportunities for personalized compounding care.

United States Full-time Junior Customer Success Manager
$65k-$85k
CRM HubSpot
2 hours, 29 minutes ago
Strive Pharmacy

Partnerships Customer Success Manager

Strive Pharmacy 11-50 Health Care Providers & Services

Strive Pharmacy is seeking a Partnerships Customer Success Manager to lead complex, high-value partner relationships and drive retention, renewals, and long-term account growth in a remote environment.

Anywhere Full-time Mid Level Customer Success Manager Partnerships Manager
$65k-$85k
2 hours, 29 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers