Senior Client Management Associate

56 minutes ago
Full-time
Mid Level
Customer and Technical Support
YipitData

YipitData

YipitData specializes in market research for the disruptive economy by analyzing billions of data points daily to deliver accurate and timely insights on over 1,000 companies, aiding investors in making informed decisions and helping businesses enhance...

Professional Services
251-1K
Founded 2013
$492M raised

Description

  • Cultivate meaningful relationships with clients across the Asia Pacific market.
  • Identify engagement opportunities and drive user engagement growth.
  • Become a trusted resource by helping clients maximize the value of YipitData’s research.
  • Develop expertise in the company’s products and associated investment narratives.
  • Identify and execute expansion opportunities, risk mitigation, and engagement strategies.
  • Manage a high-touch, high-volume client base.
  • Communicate complex ideas clearly to a wide range of audiences.
  • Handle a variety of client situations and communications with sound judgment.

Requirements

  • Professional fluency in both English and Mandarin, spoken and written.
  • 2 to 5 years of experience in an expert network or financial industry is strongly preferred.
  • Genuine interest in financial markets and confidence in a data-powered product.
  • Strong oral and written communication skills, including excellent questioning skills.
  • Resourceful, resilient, excited to learn, and self-motivated.
  • Ability to communicate complex ideas clearly to diverse audiences.
  • Strong judgment when handling client situations and communications.
  • Ability to build strong client relationships and remain sensitive to client needs.
  • Comfort managing a high-touch, high-volume client portfolio.
  • Positive attitude and ability to work well as a team player.

Benefits

  • Highly competitive salary and commission plan.
  • Growth based on impact rather than tenure or office politics.
  • A culture centered on ownership, respect, and trust.
  • Opportunities to learn, self-improve, and master skills.

Interested in this position?

Apply directly on the company website

Apply Now

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