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Senior Technical Account Manager, Xsolla Ads & Rewards

4 hours, 24 minutes ago
United States
Full-time
Senior
Technical Account Manager
Customer and Technical Support
JSON REST API SQL
Apply Now
Xsolla

Xsolla

Xsolla is an international payment solution provider for online games, offering tools to launch, monetize, and scale games worldwide with local payment methods and fraud prevention.

Internet Software & Services
201-500
Founded 2005
View All Jobs 2

Description

  • Own technical onboarding for DSP and SSP partners from specification review and test traffic through production launch.
  • Map and troubleshoot oRTB 2.5/2.6 bid requests and responses, including partner-specific extensions.
  • Manage seats, deal IDs, floors, and supply-chain transparency data such as ads.txt, app-ads.txt, sellers.json, and SupplyChain objects.
  • Lead MMP and advertiser postback integrations, including install and in-app event mapping, attribution settings, and authentication.
  • Investigate and resolve bid, win-rate, timeout, creative, revenue, and conversion discrepancies across Xsolla, partners, and MMPs.
  • Serve as the technical contact for strategic partners and develop integration plans, launch checklists, and health updates for business reviews.
  • Translate partner issues and requests into well-scoped Product and Engineering tickets with logs, reproduction steps, and expected behavior.
  • Create and maintain partner integration guides and internal operational runbooks.
  • Use SQL, logs, dashboards, and reports to monitor integration health and identify issues proactively.

Requirements

  • 5–8 years of ad-tech experience in technical account management, solutions engineering, integration engineering, or partner support.
  • Fluency in oRTB, including the ability to analyze bid requests and responses.
  • Hands-on experience with MMP integrations and debugging install and in-app event postbacks for at least one major MMP.
  • Working knowledge of ads.txt, app-ads.txt, sellers.json, and SupplyChain objects.
  • Experience with REST APIs, JSON, webhooks, server logs, and SQL.
  • Experience serving as technical owner for strategic DSP, SSP, MMP, ad network, or large advertiser partners.
  • Strong communication skills for technical and non-technical audiences, with the ability to resolve high-impact issues under pressure.
  • Based in North America and able to work across North American time zones.
  • Experience with Prebid.js, Prebid Server, or Prebid Mobile (preferred).
  • Familiarity with AdCP, AI productivity tools, mobile gaming or app monetization, rewarded ads, offerwalls, SKAdNetwork, or Privacy Sandbox (preferred).

Benefits

  • 100% company-paid medical, dental, and vision insurance.
  • Unlimited Flexible Time Off.
  • Personalized career roadmap.
  • Training and educational opportunities for professional development.
  • Physical, mental, and emotional well-being support.

Interested in this position?

Apply directly on the company website

Apply Now

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