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Technical Account Manager (Technical Advisory)

5 hours, 25 minutes ago
United States
Full-time
Senior
Technical Account Manager
Customer and Technical Support
SonarQube
Apply Now
Sonar

Sonar

Sonar is the industry leader in clean code solutions, trusted by millions of developers worldwide. Their products like SonarLint, SonarQube, and SonarCloud enable efficient code quality management and continuous inspection for better software development.

Internet Software & Services
501-1000
Founded 2008
$457M raised
View All Jobs 3

Description

  • Identify and formalize customers’ technical pain points and adoption barriers.
  • Develop and drive plans to resolve customer issues and deployment gaps.
  • Advocate internally for resolution of product technical and functional gaps.
  • Educate developers and managers on static code analysis and the Sonar ecosystem.
  • Promote Sonar’s methodology for continuous code quality and security improvement.
  • Keep accounts informed of product roadmaps and upcoming releases, while gathering feedback.
  • Expand adoption among development teams and improve use by existing teams.
  • Ensure Sonar deployments and operations match the scale and criticality of customers’ DevOps environments.
  • Conduct deployment audits, identify gaps, and lead remediation plans.
  • Partner with sales representatives on account plans, technical strategy, and quarterly business reviews.

Requirements

  • At least 5 years of practical experience in software development or DevOps engineering.
  • At least 5 years of experience in pre-sales or post-sales customer-facing roles.
  • Strong listening skills and ability to translate customer and partner input into clear needs.
  • Excellent written, verbal, and presentation skills.
  • Ability to collaborate, exchange feedback, and share knowledge within a team.
  • Strong attention to detail.
  • Self-directed approach to managing plans and activities with limited supervision.
  • Demonstrated initiative to challenge the status quo and drive improvements.
  • Must be based in Seattle, San Francisco, Los Angeles, Denver, Chicago, New York City, Philadelphia, Washington, D.C., Atlanta, or Miami.
  • Must pass a background check and reference verification; U.S. visa sponsorship is not available.

Benefits

  • Flexible, comprehensive employee benefits package.
  • 23 days of annual PTO, plus additional sick time, life-event leave, and holidays.
  • 401(k) plan with a 4% employer match, fully vested from day one.
  • Annual discretionary Company Growth Bonus.
  • Annual global company kick-off and regular team events.
  • Monthly catered events.
  • Continuous learning and professional growth support.

Interested in this position?

Apply directly on the company website

Apply Now

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