RemoteLeaf Logo
Log in Sign up

Technical Account Manager

2 hours, 27 minutes ago
United States
Full-time
Senior
Technical Account Manager
Customer and Technical Support
Salesforce
Apply Now
Xometry

Xometry

Xometry is a top AI-enabled marketplace for on-demand manufacturing, providing CNC machining, 3D printing, and more. Fast lead times and high-quality custom parts for engineers and designers worldwide.

Industrial Conglomerates
251-1K
Founded 2013
View All Jobs 30

Description

  • Act as a trusted advisor and technical expert for assigned enterprise accounts.
  • Conduct weekly onsite visits at customer and partner locations to build relationships and understand needs.
  • Collaborate with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry’s platform.
  • Proactively identify and address potential manufacturing challenges.
  • Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry’s capabilities.
  • Route awarded orders to the most qualified manufacturers in the network.
  • Conduct monthly on-site audits of manufacturing partners to verify quality standards and customer specifications.
  • Manage projects through completion, including production oversight and on-time delivery.
  • Handle critical communications, order changes, and escalations related to customer orders.
  • Partner with Enterprise Sales Executives to drive account growth and retention.

Requirements

  • Bachelor’s degree in Mechanical Engineering or a closely related field such as Aerospace Engineering, Product Design/Development, or Industrial Engineering.
  • 7+ years of experience in manufacturing, product development, and project management.
  • Experience in the aerospace industry is highly preferred.
  • Strong understanding of manufacturing processes and DFM principles, especially as applied to CNC applications.
  • Experience in CNC machining, tube bending, composites, or 3D printing is preferred.
  • Proficiency in modeling and drafting software such as SolidWorks.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Experience with CRM systems such as Salesforce.
  • Proficiency in Google Suite and Microsoft Office Suite.
  • Ability to travel to customer and partner sites up to 50%, including short-notice trips and multi-day travel.

Benefits

  • Remote role with the #LI-Remote designation.
  • Opportunity to work with strategic enterprise accounts in a high-growth digital manufacturing environment.
  • Chance to collaborate closely with sales and engineering teams across customer and partner organizations.
  • Equal opportunity employer consideration for all applicants.
  • E-Verify participation and Form I-9 verification for U.S.-based roles.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Backblaze

Technical Account Manager

Backblaze 251-1K IT Services

Backblaze is seeking a Technical Account Manager to support large customers and cross-functional teams by resolving technical issues, improving post-sales experience, and proactively identifying service risks in its cloud storage platform.

Mexico Colombia Argentina Costa Rica Full-time Mid Level Technical Account Manager
Linux macOS Postman
1 hour, 57 minutes ago
Celonis

Principal Client Value Partner

Celonis 1K-5K IT Services

Celonis is seeking a Principal Client Value Partner to serve as the strategic and technical lead for a major enterprise account, translating advanced data and AI architecture into measurable business value.

Germany Full-time Lead Customer Success Manager Technical Account Manager
Databricks Generative AI Kafka SAP
2 hours, 3 minutes ago
Obsidian Security

Technical Account Manager - (AU)

Obsidian Security 51-250 Internet Software & Services

Obsidian Security is hiring a remote Technical Account Manager to help customers get value from its SaaS security platform while serving as the technical voice of the customer across success, product, and engineering teams.

Australia Full-time Senior Technical Account Manager
Cybersecurity Databricks GCP OAuth Python Salesforce SAML
2 hours, 27 minutes ago
Wiz

Technical Account Manager (TOLA)

Wiz 251-1K IT Services

Wiz is seeking a Technical Account Manager to guide customers in adopting and operationalizing its cloud security platform while supporting renewals, expansion, and cross-functional customer success.

United States Full-time Senior Technical Account Manager
$136k-$151k
AWS Azure CI/CD CRM Docker GCP Kubernetes Linux
2 hours, 42 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers