Xometry

Xometry is a top AI-enabled marketplace for on-demand manufacturing, providing CNC machining, 3D printing, and more. Fast lead times and high-quality custom parts for engineers and designers worldwide.

Industrial Conglomerates

Industrials

251-1K (914)

Founded 2013

18 open positions

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Customer Marketing Manager

6 hours, 15 minutes ago

Argentina

Full-time

Senior

Email Marketing Manager

Marketing and Growth

Email Marketing

Apply Now

Xometry

Industrial Conglomerates

251-1K

Founded 2013

View All Jobs 18

Description

Own and execute the champion-led growth strategy across Xometry’s existing buyer base.
Build referral, review, reference, incentive, and integration programs that turn buyers into advocates.
Identify and prioritize accounts and segments for expansion, referral, and advocacy opportunities.
Design account engagement journeys using triggers, segmentation, and offers to increase adoption and re-engagement.
Partner with Marketing teams to translate strategy into campaigns while owning the playbook and outcomes.
Test and refine lifecycle triggers and segments using account behavior and performance data.
Develop a pipeline of case studies, testimonials, buyer stories, and proof points for Sales and Marketing.
Partner with Commercial Marketing and Enablement to incorporate buyer stories into sales assets.
Create repeatable processes for sourcing, capturing, and publishing customer stories at scale.

Requirements

5+ years of B2B lifecycle, customer/account-based marketing, or growth marketing experience, ideally in a marketplace or platform business.
Experience designing and running lifecycle programs involving triggers, segmentation, and nurture.
Track record of building advocacy or referral programs from the ground up.
Experience working cross-functionally with channel owners while owning strategy and outcomes.
Strong analytical skills, including account segmentation, account-level data analysis, and connecting lifecycle activity to bookings growth.
Daily fluency with AI tools such as Claude, Gemini, ChatGPT, or similar for research, content, analysis, and experimentation.
Clear, direct communication skills and the ability to develop compelling customer stories.
Experience with a two-sided marketplace model (preferred).
Familiarity with customer marketing, referral, review, or advocacy platforms (preferred).
Comfort working in a high-growth environment where processes and programs are still being established (preferred).

Benefits

Remote position.
Equal opportunity employer.
U.S.-based roles participate in E-Verify.

Interested in this position?

Apply directly on the company website

Apply Now

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