Hausa and/or Yoruba - Speaking Partner Relations Manager

15 hours, 43 minutes ago
Full-time
Mid Level
Customer and Technical Support
XM

XM

XM is a multi-regulated global broker offering forex and derivatives trading on a wide range of instruments with competitive spreads and flexible account options.

Capital Markets
1001-5000
Founded 2009

Description

  • Develop and implement partner retention strategies that increase loyalty and lifetime value.
  • Serve as the primary contact for partners and provide personalized relationship support.
  • Monitor partner satisfaction and use feedback to improve partner experiences and initiatives.
  • Analyze partner behavior to identify upselling and product or service customization opportunities.
  • Communicate product updates and marketing promotions to partners.
  • Share partner-driven ideas for platform improvements with Business Development teams.
  • Track industry trends, competitors, and retention best practices to improve retention efforts.
  • Complete other relevant tasks as assigned.

Requirements

  • Degree in a business-related field.
  • Experience in a similar role is an advantage.
  • Fluency in Hausa or Yoruba, with excellent written and spoken English.
  • Knowledge of Igbo is an advantage.
  • Ability to build and maintain strong business relationships.
  • Strong interpersonal and communication skills.
  • Target-oriented, resourceful, and able to work autonomously under pressure.
  • Willingness to spend significant time traveling abroad when required.
  • Valid work permit.

Benefits

  • Attractive remuneration package with performance-related rewards.
  • Intellectually stimulating work environment.
  • Continuous personal development opportunities.
  • International training opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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