Assistant Relationship Manager - APAC (Remote - Work from Anywhere)

1 month, 3 weeks ago
Full-time
Entry Level
Customer and Technical Support
Xapo Bank

Xapo Bank

Xapo Bank is a fully regulated private bank based in Gibraltar, bridging the gap between crypto and traditional finance. Their innovative app allows users to securely transact and build wealth with the power of crypto and the ease of traditional financ...

Capital Markets
51-250
Founded 2014
$40M raised

Description

  • Learn to onboard, service, and sell products to UHNW and Family Office clients in a fast-paced environment.
  • Develop an understanding of customer needs and formulate appropriate solutions based on client circumstances and risk appetite.
  • Act as the principal point of contact for a portfolio of clients after an initial training period.
  • Develop and prioritize client opportunities to support revenue growth across multiple product lines.
  • Attend regional events to promote the Xapo brand and generate new leads.
  • Support senior team members in managing customer relationships and achieving team targets.
  • Assist clients with day-to-day needs, account operations, and product-related requests.
  • Participate in cross-selling initiatives, direct client calls, and pitches.
  • Ensure customers receive consistent support throughout onboarding and their ongoing relationship with Xapo.

Requirements

  • A recent graduate with a degree in Finance, Business, or a related field.
  • 2+ years of working experience in a related field is an advantage.
  • A strong interest in Bitcoin and/or crypto.
  • Excellent communication and interpersonal skills.
  • A willingness to learn and a proactive attitude.
  • Fluency in English is required.
  • Proficiency in Chinese, Japanese, or Korean is an advantage.
  • A dedicated workspace.
  • A reliable internet connection with the fastest speed possible in your area.
  • Alignment with Xapo’s values and values-driven leadership principles.

Benefits

  • 100% remote work from anywhere in the world.
  • Flexible work schedule.
  • Flexible PTO plan.
  • Yearly budget for individual learning and development goals.
  • Opportunity to work with a high-performance, collaborative team.
  • Exposure to cutting-edge technology and global impact.

Interested in this position?

Apply directly on the company website

Apply Now

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